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Front Office Support Staff- Lancaster County (Part Time)

Ponessa Behavioral Health
Lancaster, PA Part Time
POSTED ON 11/3/2026
AVAILABLE BEFORE 1/2/2027

Help people get back into the swing of life by joining our team as a Front Office Support Staff!

    Summary:

    • Part-time, in-person, front office position
    • Schedule: Monday-Thursday 4:00 PM - 8:30 PM
    • Location: 410 North Prince Street, Lancaster, PA 17603
    • Starting hourly rate is $15.00/hr

    Primary Responsibilities:

    • Answering multi-line phone system and directing calls as needed
    • Schedule, Reschedule and cancel client appointments
    • Use of the Electronic Health Record for scheduling and cancelling appointments
    • Checking clients in when they come in for their appointments
    • Perform all other office tasks, as assigned

    Education Requirements:

    • High School Diploma or GED

    Preferred Qualifications:

    • 6 months of experience in an office setting
    • Excellent written and verbal communication skills
    • Strong attention to detail
    • Basic computer knowledge
    • Bilingual speaking skills in Spanish and English

    Credentials:

    • PA Child Abuse History Clearance (Act 151)
    • PA Criminal History Clearance (Act 34)
    • PA Department of Human Services FBI Clearance: Use service code 1KG738
    • Educational Documentation: High School Diploma or GED

    Benefits:

    (Full-time employees are eligible to enroll in insurance benefits after 30 days of full-time employment)

    • Medical and prescription drug coverage
    • Dental and vision coverage
    • Critical illness, disability, cancer, life insurance, and ABLEPAY.
    • Employee Assistance Program (EAP)
    • PTO, PTO cash out, PTO increases, and holiday pay
    • Employee anniversary recognition and awards
    • 401K and Roth IRA Retirement Savings Plan with matching contribution
    • Tuition discounts through educational partnerships

    Submit your resume today for immediate consideration!

    To view a complete listing of available opportunities with Ponessa Behavioral Health, please click on the link below:

    https://www.ponessa.com/careers/

    Salary : $15

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