What are the responsibilities and job description for the Veterinary Practice Manager position at Pondview Veterinary Clinic?
Practice Manager
Pondview Veterinary Clinic – Archbold, Ohio
Are you a natural leader who thrives on building strong teams, creating exceptional client experiences, and helping a veterinary practice grow while maintaining a compassionate, hometown feel?
At Pondview Veterinary Clinic, we believe pets are family. For over 30 years, our team has been committed to providing personalized, compassionate care to pets throughout Archbold and the surrounding communities. We are proud of the relationships we’ve built with our clients and the supportive culture we’ve created within our team.
We are seeking an experienced and motivated Practice Manager to help lead our growing veterinary practice. This role is ideal for someone who is passionate about veterinary medicine, team leadership, operational excellence, and creating a positive workplace culture.
What You’ll Do
As Practice Manager, you will work closely with the veterinarians and leadership team to support both the day-to-day operations and long-term success of the clinic.
Responsibilities include:
- Leading and supporting a positive, team-oriented culture
- Coaching, motivating, and developing team members
- Human Resources management including hiring, onboarding, employee relations, scheduling, and performance management
- Overseeing client care standards and helping create exceptional client experiences
- Managing practice marketing initiatives and social media presence
- Assisting with inventory management, purchasing, and vendor relationships
- Monitoring accounts receivable and helping maintain financial health within the practice
- Developing and implementing SOPs, workflows, and operational protocols
- Supporting efficiency improvements and organizational systems
- Helping maintain compliance, consistency, and high standards of patient care
- Coordinating communication between departments and supporting overall team accountability
- Assisting leadership with business growth initiatives and strategic planning
What We’re Looking For
- Previous veterinary management or healthcare management experience preferred
- Strong leadership and communication skills
- Ability to motivate and inspire a team
- Experience with HR functions and team development
- Organized, detail-oriented, and proactive mindset
- Comfortable managing multiple priorities in a fast-paced environment
- Strong client service and relationship-building skills
- Experience with social media, marketing, or business development is a plus
- Financial and inventory management experience preferred
- Passion for both animals and people
Why Join Pondview Veterinary Clinic?
At Pondview, we pride ourselves on maintaining a caring, family-oriented environment where both clients and team members feel valued. Our newly remodeled facility, strong community reputation, and collaborative team atmosphere make this an exciting opportunity for the right leader.
You’ll have the opportunity to make a meaningful impact on the growth of the practice, the culture of the team, and the experience of the clients and patients we serve every day.
Pay: $51,339.71 - $61,828.47 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Education:
- Associate (Required)
Experience:
- management: 2 years (Required)
Ability to Commute:
- Archbold, OH 43502 (Required)
Work Location: In person
Salary : $51,340 - $61,828