What are the responsibilities and job description for the Tire Service Dispatcher position at Pomp's Tire Service?
At Pomp's, we don't idle-we drive careers forward! As a leading tire service company since 1939, we're built on hard work, dedication, and a commitment to excellence.
We're currently looking for a Tire Service Dispatcher to join our team and play a critical part in our daily operations. This dynamic role involves managing tire service dispatch operations and assisting with service billing to ensure accurate record-keeping and seamless workflow efficiency.
Why Join Us?
- Comprehensive Benefits - Eligible to enroll in medical, dental, vision at affordable rates
- Supplemental Benefits - Eligible to enroll in life insurance, Short- & Long-Term Disability, Critical Illness Insurance, Accident Insurance, Death and Dismemberment Insurance, and Hospital Indemnity Insurance
- Retirement Savings - 401(k) with company match
- Paid Time Off - Holidays, sick time, vacation, and special "Happy Days" for life events available day one
- Employee Discounts - Save on company products
- Career Growth - Opportunities for skill development and advancement
What You'll Do:
- Answer incoming calls and accurately document essential information
- Address inquiries and issues, coordinating with relevant departments or field units for prompt resolution
- Operate and manage a multi-line telephone system efficiently
- Utilize phone or computer systems to dispatch crews and field units to designated locations
- Assess and prioritize calls based on urgency to ensure timely responses
- Monitor field unit routes and schedules to optimize daily operations
- Maintain and update call logs, records, and other essential documentation
- Perform additional duties as assigned to support dispatch operations
What You Need:
- Proficient in Microsoft Office Suite, with a strong focus on Excel and Outlook
- Exceptional written and verbal communication skills
- Strong attention to detail and accuracy in all tasks
- Quick and accurate data entry skills
- Collaborative team player with the ability to work effectively with others
- Able to thrive in a fast-paced, dynamic work environment
- Ability to lift, carry, or move up to 10 pounds regularly
Don't let your career stall-put it in drive with Pomp's Tire Service! Apply today!
EEO Employer - Disability/Veteran/Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information
EEO Employer/AA: M/F/Vets/Disabled