What are the responsibilities and job description for the Operations Manager position at Pomp's Tire Service?
At Pomp's, we don't idle-we drive careers forward! As a leading tire service company since 1939, we're built on hard work, dedication, and a commitment to excellence.
We're currently looking for an Operations Manager to join our team and play a critical part in our daily operations. This dynamic role is responsible for overseeing the seamless and efficient operation of our commercial tire services at the store location.
Why Join Us?
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Comprehensive Benefits - Eligible to enroll in medical, dental, vision at affordable rates
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Supplemental Benefits - Eligible to enroll in life insurance, Short- & Long-Term Disability, Critical Illness Insurance, Accident Insurance, Death and Dismemberment Insurance, and Hospital Indemnity Insurance
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Retirement Savings - 401(k) with company match
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Paid Time Off - Holidays, sick time, vacation, and special "Happy Days" for life events available day one
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Employee Discounts - Save on company products
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Career Growth - Opportunities for skill development and advancement
What You'll Do:
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Manage the daily operations of the store location to ensure efficiency and productivity
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Optimize shop performance and quality to achieve monthly and annual goals
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Diagnose tire-related issues and provide effective solutions
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Handle incoming calls and assist customers with inquiries in a professional manner
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Delegate tasks to service employees to maintain workflow and efficiency
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Support inventory management to ensure proper stock levels
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Ensure service employees receive proper training and development
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Oversee staff management, including hiring, coaching, and disciplinary actions
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Maintain a clean, organized, and safe workspace
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Perform additional duties as assigned
What You Need:
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Valid Driver's License and ability to pass pre-employment driver's file
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Preferred experience in management and sales
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Strong preference for previous experience in commercial tire services
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Basic automotive and mechanical skills
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Excellent interpersonal and communication skills
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Ability to communicate effectively with both customers and team members
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Strong attention to detail with the ability to read and verify work order information accurately
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Ability to lift, carry, or move up to 50 pounds regularly; occasionally lift, push, or move 100 pounds
Don't let your career stall-put it in drive with Pomp's Tire Service! Apply today!
EEO Employer/AA: M/F/Vets/Disabled