Network Technician

We are currently seeking an onsite Network Technician in Manhattan, NY for a contract to hire opportunity. The Network Technician works with the Network Team and L1 communications engineers for small to large scale projects.

Pay: $30-$35/hr

Schedule: 9am to 6pm, Monday thru Friday

Primary Job Functions I Responsibilities of the role:

• Maintains and supports the network infrastructure with careful attention to detail
• Handle physical tasks involving placement and set-up of network equipment
• Closely collaborates with the network delivery services and L1 infrastructure services
• Provides accurate and consistent internal and external customer communication during established intervals using phone, email, and ticketing notes.
• Follow detailed instructions as it pertains to the set-up of equipment (routers, switches, UPS, APs, cabling) and work independently while meeting all set-up timelines/deadlines.
• Manage the assigned Service Now queue to maintain service level objectives
• Conducts network site surveys
• Night and weekend work will be required from time to time as required in support of project requirements

Education / Experience:

• 2-3 years’ experience in design and network support functions
• Ability to handle and prioritize multiple projects and successfully completes in a timely manner
• Prioritization and time management skills required to manage various projects and tasks concurrently and efficiently
• Strong communication and relationship skills, with emphasis in the ability to articulate advanced technical topics to both technical and non-technical staff; ability to articulate business issues/concerns with staff, peers, leadership, and outside parties.
• MS Office and MS Visio proficiency

Position Requirements:

• Must be a strong independent contributor who is a team player capable of mentoring and helping their peers to becoming strong technical peers. Must be able to manage multiple deliverables simultaneously.
• Must have a strong technical acumen for corporate network technology infrastructures and have the ability to discuss and teach technologies at a technical level amongst their peers. The candidate’s expertise will be counted upon for significant refresh planning, major incident resolution, communication with the customer and to assist with proposals
• Ability to effectively communicate issues, remediation plans and status on major initiatives to higher levels of leadership
• Ability to direct and interact during major outages and/or initiatives
• Ability to utilize Microsoft Office applications (Visio, Word, Excel, PowerPoint & Outlook)
• Ability to work evenings and weekends as required
• Travel requirements are not expected for this role
• Must be able to lift and/or move up to 60 pounds
• Professional conduct, and grooming, adhering to company policy

Interpersonal Skills:

• Ability to interface with non-IT savvy business partners as well as technical staff
• Aptitude to articulate challenges effectively to client / customer executives
• Construct action plans and provide oversight to ensure delivery
• Possess a high-level of written, verbal & presentation & skills
• Responsible to meet directed deadlines and excellent attention to detail
• Self-starter with excellent time management skills
• Team player at all levels