What are the responsibilities and job description for the Infrastructure Specialist position at Pomeroy?
IT Infrastructure Specialist
1 Year Contract with possible extension upon good performance
On-site in Kokomo, IN
Position Summary
The IT Infrastructure Specialist provides technical and project support for plant IT applications and daily IT operations within a manufacturing environment. This role supports application integration, change management, incident management, and problem resolution to maintain stable and reliable IT systems while minimizing production disruptions related to IT issues.
The specialist works closely with Manufacturing Engineering, IT teams, and business partners to implement established standards and best practices, support manufacturing applications, and help maintain a robust technology environment that meets plant operational needs.
Key Responsibilities
- Provide technical and project support for plant IT applications and daily IT operations.
- Support the integration of corporate IT-sponsored applications within the manufacturing environment.
- Assist with change management, incident management, and problem resolution to minimize production downtime caused by IT-related issues.
- Implement established IT standards and best practices to maintain a stable and reliable manufacturing technology environment.
- Support manufacturing IT applications, including machine monitoring, performance and quality systems, component tracking, engineering systems, and identification systems.
- Support common plant and office network environments.
- Collaborate with Manufacturing Engineering to launch and integrate IT systems from initial concept through production implementation.
- Follow established change management procedures when implementing or modifying IT systems.
- Contribute to large and complex IT projects while balancing multiple priorities and business needs.
- Build effective working relationships with employees, management, and IT stakeholders across the organization.
Required Skills and Qualifications
- Knowledge of manufacturing IT applications and plant-level IT support.
- Familiarity with machine monitoring, performance and quality systems, component tracking, engineering systems, and identification systems.
- Understanding of common plant and office network environments.
- Ability to work independently, take initiative, and make sound decisions.
- Strong problem-solving skills and the ability to manage competing priorities.
- Ability to collaborate effectively with Manufacturing Engineering, IT teams, business partners, and employees at all organizational levels.
- Strong communication, relationship-building, and business acumen.
- Ability to contribute to complex projects and support IT initiatives within a manufacturing environment.
Education and Preferred Experience
- Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field preferred.
- Experience working in a manufacturing facility preferred.
- Experience supporting the launch and integration of IT systems into a production environment preferred.
- Project management experience is a plus.
Salary : $22 - $26