What are the responsibilities and job description for the Management Associate position at Pomelo Care?
Position Summary
Pomelo Care is seeking a detail-oriented and organized Information Management Associate to support our remote administrative operations. In this role, you will be responsible for maintaining accurate records, organizing digital information, updating internal databases, and ensuring the integrity of company documentation. You will work closely with cross-functional teams to help keep information accurate, secure, and readily accessible while supporting day-to-day administrative functions.
The ideal candidate is dependable, highly organized, and comfortable managing confidential information in a fast-paced remote work environment.
Key Responsibilities
- Maintain and update electronic records, databases, and internal documentation.
- Review information for accuracy, completeness, and consistency.
- Organize, classify, and archive digital records according to company policies.
- Prepare reports, spreadsheets, and administrative documents as requested.
- Assist with document management, record retrieval, and file maintenance.
- Monitor data quality and identify discrepancies for timely resolution.
- Support administrative projects and operational initiatives across departments.
- Respond to internal requests for information in a timely and professional manner.
- Ensure compliance with company procedures and information security standards.
- Protect confidential employee, business, and customer information at all times.
Qualifications
- High school diploma or equivalent required; Associate's or Bachelor's degree preferred.
- Previous experience in administrative support, records management, data administration, or information management is preferred.
- Excellent attention to detail and organizational skills.
- Strong written and verbal communication abilities.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace.
- Ability to learn new software and cloud-based information systems quickly.
- Strong time management and multitasking skills.
- Ability to work independently while meeting deadlines in a remote environment.
Preferred Qualifications
- Experience working remotely in an administrative or operations support role.
- Familiarity with document management systems and cloud-based collaboration tools.
- Basic understanding of healthcare administration or HIPAA compliance is a plus, but not required.
- Ability to prioritize multiple assignments with minimal supervision.
Benefits
- Competitive hourly pay
- Fully remote work environment
- Flexible scheduling options
- Paid training and ongoing professional development
- Health, dental, and vision insurance
- 401(k) retirement savings plan
- Paid time off and company holidays
- Employee Assistance Program (EAP)
- Career development and advancement opportunities
- Collaborative, mission-driven team culture
Why Join Pomelo Care?
At Pomelo Care, every team member contributes to improving healthcare experiences for families across the country. We foster a culture of collaboration, respect, continuous learning, and innovation, providing employees with meaningful work and opportunities for professional growth.
Equal Employment Opportunity
Pomelo Care is an Equal Opportunity Employer. We are committed to building a diverse and inclusive workplace where all qualified applicants receive equal consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
Pay: $78,656.72 - $85,274.76 per year
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Gym membership
- Health insurance
- Health savings account
- Life insurance
- Loan forgiveness
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
- Wellness program
Work Location: Hybrid remote in New York, NY 10016
Salary : $78,657 - $85,275