What are the responsibilities and job description for the Banquet Manager position at Pomegranate Hospitality?
Position: Banquet Manager
Position Overview:
Pomegranate Hospitality is seeking an experienced and collaborative Banquets Manager to oversee all banquet and catering operations at The Source Hotel. This unique partnership requires an individual adept at building strong relationships and ensuring alignment with Pomegranate Hospitality's operational standards. The ideal candidate is a dynamic leader who thrives in managing high-volume events while delivering exceptional guest experiences and fostering team growth.
About Us:
Pomegranate Hospitality was founded in October 2017 by a team of passionate hospitality professionals who envisioned a healthier and more sustainable way to operate in the restaurant industry. Guided by a commitment to fostering meaningful and lasting relationships, Pomegranate Hospitality creates spaces that prioritize dining excellence, community engagement, and opportunities for everyone involved to prosper personally and professionally.
Our mission is to create safe and comfortable environments for all, where respect, collaboration, and growth thrive. At the heart of everything we do are our core values: reliability, respect, fairness, communication, positivity, education, passion, and empowerment.
Much like the pomegranate fruit, which consists of 613 seeds working together to ensure the plant's survival and prosperity, our organization believes in the power of collective effort. Pomegranate Hospitality isn't about any one person — it's about the sum of its parts working together toward a common purpose, ensuring everyone has an opportunity to succeed and grow personally and professionally.
Key Responsibilities
Partnership and Communication:
- Act as the primary liaison between Pomegranate Hospitality, Safta, and The Source Hotel ownership, ensuring a seamless partnership.
- Collaborate with hotel management to align strategies, goals, and service standards for banquet operations.
- Regularly update leadership on operational performance, financial metrics, and guest feedback.
Banquet and Event Management
- Plan, coordinate, and execute all banquet and catering events, ensuring flawless delivery from setup to teardown.
- Work closely with the hotel sales team and hotel leadership to customize event details, including menu selection and event layouts.
- Collaborate with the culinary team to ensure menu execution meets both Pomegranate Hospitality and guest expectations.
- Monitor event budgets, labor costs, and post-event reviews to drive operational efficiency and client satisfaction.
- Schedule food and beverage staff for all events.
Leadership and Administration
- Recruit, train, and manage a high-performing team of banquet staff.
- Schedule staff to ensure optimal coverage and efficient use of labor resources.
- Conduct regular team meetings to communicate goals, updates, and training initiatives.
- Oversee compliance with health, safety, and alcohol service regulations.
- Analyze financial performance metrics, identifying opportunities to improve revenue and profitability.
Qualifications:
- Bachelor's degree in Hospitality, Business, or a related field (preferred).
- 3–5 years of experience in food and beverage management, with expertise in banquet and catering operations.
- Proven ability to build and maintain successful partnerships with ownership groups and stakeholders.
- Strong knowledge of catering, event trends, and food & beverage operations.
- Exceptional interpersonal and communication skills to manage diverse teams and foster relationships with ownership and guests.
- Highly organized with strong problem-solving and multitasking abilities.
- Proficiency in POS systems (Toast), event management software, and Microsoft Office Suite.
- Availability to work flexible hours, including nights, weekends, and holidays.
What We Offer
- Competitive salary with performance incentives.
- Comprehensive benefits package, including health insurance, paid time off, and professional development opportunities.
- A unique opportunity to lead in a collaborative partnership with The Source Hotel ownership.
- Discounts on Pomegranate Hospitality dining and services.