Collections Specialist

Salary: Who We AreAt PolyNovo, we are committed to improving the outcomes of patients through the development and provision of the best surgical solutions possible. PolyNovo develops innovative medical devices utilizing the patented bioabsorbable polymer technology NovoSorb. Our lifesaving and life-changing products have revolutionized the treatment of burns and major trauma, and have multiple emerging indications. With 130 employees in the U.S. and over 300 worldwide, PolyNovo has positively impacted the lives of more than 65,000 patients globally.About The RolePolyNovo is currently searching for aCollections Specialistto join theFinanceteam. This position will work closely with the Accounting Manager and Accounting Supervisor to ensure accounts receivable aging and other related reports are timely and accurate. The role will work in close collaboration with other Polynovo staff and ensure all processes are documented.Key ResponsibilitiesCollections:Send email notices for past due invoices over 30 daysCall customers for past due invoices over 60 daysContact customers for ACH remittance confirmationHandling customer inquiries regarding invoices and paymentsStrengthen and grow relationships with customers by continuously communicating via phone and email regarding past due invoicesResolve account discrepancies and disputesCreation of summary aging reports in Excel as requested by the customer and internal staff.Provide detailed notes of each customer account that are past dueProvide weekly notes for customers that are over 60 daysProvide bi-monthly notes for customers that are over 30 daysMaintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are clearedContinue to update the AP contact master listWork with the Sales Representatives on customer accountsResolve any issuesApply outstanding creditsHelp with releasing the daily invoices by checking each invoice entry in MYOB against the O&M report to ensure there are no variances before releasing the invoiceMake daily check deposits to the bankOther ResponsibilitiesEnsure collaborative relationships with PolyNovo team members and external stakeholders.Ensure all documentation is reviewed, current and quality system compliant.Comply with all company accounting and quality standards, procedures, and workplace health and safety requirements.Ensure all responsibilities are carried out in accordance with PolyNovo policies, procedures and protocolsQualificationsThe ideal candidate will have a minimum of 2 years of Business-to-Business collections experience.System savvy with Excel and have a knack for warm collections.Benefits401k plan with company matchComprehensive medical, dental, and vision insurance for employees and their familiesGenerous paid time off, 12 company holidays, and two paid Nurture days per yearParental leave for primary and secondary caregiversThe salary range for this position is $26-$28/hr.PolyNovo fosters an environment that promotes equity, diversity, and inclusion. We recognize and value that it is the sum of our parts our combined backgrounds, experiences and perspectives that allow us to succeed. PolyNovo is an equal opportunity employer and provides equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Salary : $26 - $28