Photography Manager

Primary Responsibilities

Photography & Editing Quality:

• Evaluate overall photo quality and ensure consistency in every photo.
• Use Lightroom to upload, edit, and standardize images (lighting, clarity, corrections, etc.).
• Edit photos with closed eyes or other flaws to provide guests with two high-quality options.
• Ensure a skilled photographer is consistently capturing guest photos.

Equipment Setup & Maintenance:

• Set up computers and printers daily; run test prints to ensure proper functionality.
• Monitor and maintain all lab and printer equipment.
• Troubleshoot any technical issues promptly and efficiently.
• Stay familiar with all equipment for quick problem resolution.
• Track and maintain inventory of paper, ink, and supplies.
• Order or request necessary items to keep operations running smoothly.

Customer Service & Order Fulfillment:

• Ensure digital copies of guest photos are delivered promptly after purchase.
• Respond to customer service emails in a timely and professional manner, including those forwarded from the Oahu team.

Team Management & Sales Support:

• Supervise a team of 6–8 employees including sales associates, greeters, and photographers.
• Support and guide team throughout the day; address guest concerns or questions as they arise.
• Create daily sales images and materials for the team.
• Ensure team stays organized, productive, and on-task throughout the workday.

Operational & Administrative Duties:

• Create and manage staff schedules.
• Track and report monthly totals in a timely manner.
• Complete end-of-day closing procedures, including reconciling and entering all cash sales.
• Ensure all equipment is properly secured and maintained.
• Report equipment issues or operational concerns to the Luau Manager.
• Collaborate closely with the Luau Manager to support overall event success.
• Take lead in photographing the first 100 guests to ensure a smooth and professional start.

Minimum Requirements

Experience:

• 1–2 years of experience in photography, photo editing, or a related field
• Previous experience in a supervisory or team lead role preferred
• Customer service experience required; hospitality or tourism industry experience is a plus
• Familiarity with inventory management or equipment maintenance is a plus

Skills & Abilities:

• Proficient in Adobe Lightroom (or similar photo editing software)
• Strong understanding of photography composition and lighting
• Comfortable troubleshooting printers, computers, and basic tech issues
• Excellent communication and customer service skills
• Ability to lead and motivate a team in a fast-paced environment
• Highly organized with strong time management skills
• Detail-oriented and proactive in problem-solving
• Comfortable handling cash and basic sales reporting

Additional Requirements:

• Must be available to work evenings, weekends, and holidays as required by luau schedule
• Ability to lift and carry up to 25 lbs (equipment, supplies, etc.)
• Reliable transportation to and from work
• Comfortable working both indoors (photo lab) and outdoors (luau site)

Benefits

• Medical, Dental, Vision and Drug Insurance
• 401(k) with a generous company match!
• Paid time off
• Employee Assistance Plan
• Pet Insurance
• Employee discount
• Advancement opportunities
• Free Parking

Polynesian Adventure Tours, LLC, is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, or protected veteran status.

To apply, please click on the "Apply Now" link below.

We look forward to hearing from you and having you join Hawaii's best Tour and Transportation team!