Administrative Coordinator

Location: Graniteville, VT

Start date: July-august 2026

Employment type: full-time

Rock of Ages, a division of the Polycor Group, is seeking a full-time Administrative Coordinator to join our team in Graniteville, VT. This position plays a central role in supporting plant operations through accurate order processing, invoicing, logistics scheduling, inventory management, communication, and interdepartmental coordination — all while ensuring a high level of customer service.

As a key member of our team, you’ll work in a dynamic, fast-paced environment where organization, attention to detail, and multitasking are essential. At Rock of Ages, our culture is built on ownership, respect, merit, and integrity — and we’re looking for someone who shares those values to grow with us.

Essential duties and responsibilities:

• Accurately enter customer orders into the ERP system.
• Review and process customer orders for accuracy, including pricing, product details, delivery specifications, and required documentation.
• Generate invoices, bills of lading, and reports to support customer fulfillment and internal tracking.
• Collaborate with internal teams including sales, manufacturing, design, and shipping to resolve order issues and ensure smooth workflow.
• Assist Expeditors by organizing and processing necessary paperwork for shipments.
• Answer and route incoming calls, providing basic customer assistance or directing inquiries to the appropriate employee.
• Accurately enter and maintain raw material inventory and consumption information
• Schedule and handle inbound and outbound freight.
• Maintain organized files, databases, and records, including archiving completed documentation.
• Handle order changes, cancellations, and special requests, ensuring accurate updates to systems and stakeholders.
• Support cross-functional teams by completing general administrative and clerical duties, including filing, photocopying, and other office tasks.
• Work collaboratively with staff and management to complete assigned administrative projects and priorities.
• Maintain a high level of confidentiality and professionalism in all aspects of communication and documentation.

Ideal Candidate Profile:

We are looking for someone who is detail-oriented, conscientious, and eager to learn. The ideal candidate places a strong emphasis on accuracy, particularly in data entry and pricing processes. Quick to pick up new tasks and highly responsible, they help reduce errors and support the smooth flow of daily operations.

Technical Skills:

• Proficiency in Microsoft Office (Excel, Word, Outlook, Teams, PowerPoint), with strong Excel skills.
• Comfortable using standard office equipment.

Requirements and capabilities:

• High school diploma required (some college education is a plus).
• 2–3 years of experience in a similar administrative role.
• Solid written and verbal communication skills.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Positive customer service attitude.
• Basic mathematic skills.

Benefits:

• Competitive hourly salary.
• 401(k) and Roth 401(k) with company match.
• Health/Dental/Vision insurance
• Flexible Spending Account (medical/dependent)
• Life/Disability/AD&D Insurance
• Employee Assistance Program
• Paid Time off (Vacation/Holidays)

To join the Polycor Group

Apply directly to Indeed

In Person: 560 Graniteville Road, Graniteville, VT

Note: Any experience deemed equivalent will be considered. Please note that the Polycor Group is committed to employment equity and all applications will be treated confidentially. We will only communicate with candidates who have been selected for an interview.

About Rock of Ages, a Polycor Group company: Polycor is a world leader in the natural stone industry. Founded in Quebec City in 1987, Polycor employs over 900 people in Canada and the United States. Its world-class reputation comes from a great legacy of stone work on historical landmarks and institutional, commercial and residential projects.  For more information, visit Polycor's website and follow the company on its various social networks such as Facebook, LinkedIn and Instagram.

Equal Employment Opportunity: Equal Employment Opportunity has been, and will continue to be, a fundamental principle at Polycor Stone Corporation and its subsidiaries (collectively, “Polycor”). This Equal Employment Opportunity Policy applies to all other policies and procedures relating to recruitment and hiring, compensation, benefits, termination and all other terms and conditions of employment. This Policy applies to all persons at Polycor, including all directors, executives, managers and other employees of Polycor as well as individuals in an employment-type relationship with Polycor. All persons involved in Polycor’s operations are prohibited from engaging in discriminatory conduct. Appropriate disciplinary action may be taken against any employee violating this policy.

Employment is based upon personal capabilities and qualifications without discrimination because of race, creed, color, religion, sex, pregnancy, age, national origin, marital status, physical or mental disability, military status, genetic information, citizenship status, or any other basis protected by federal, state, or local laws. All such discrimination is unlawful and violates our policy. Furthermore, regardless of whether sexual orientation or gender identity (transgender status) are legally protected statuses or not, Polycor does not tolerate discrimination on the basis of a person’s sexual orientation or gender identity (transgender status).

Polycor will take appropriate steps to provide reasonable accommodation, upon request, to qualified individuals with disabilities so long as doing so does not cause an undue hardship. The company will also provide reasonable accommodation, upon request, to an employee’s religious beliefs so long as doing so does not constitute an undue hardship. If you need accommodation, please provide a written description of your situation and your needs to Human Resources at ssc@polycor.com and someone will contact you to discuss your request.