What are the responsibilities and job description for the Branch Manager position at Poly Vinyl Creations, Inc.?
Company Description Poly Vinyl Creations, Inc. is a family-owned, integrity-based company specializing in high-quality vinyl and ornamental fencing, decking, railing, and garden products for residential and commercial properties. Founded in 1996 by the Burton family, the company is one of the Southeast’s leading fabricators in the specialty outdoor products market, serving customers through a strong distributor and dealer network. With deep roots in the vinyl and fencing industry, Poly Vinyl Creations has decades of hands-on experience and a commitment to customization and quality. The company supports a broad delivery network across multiple states, ensuring efficient turnaround and reliable service. Team members join a business that values innovation, customer satisfaction, and long-term relationships with partners and communities.
Role Description The Branch Manager role at Poly Vinyl Creations, Inc. is a full-time, on-site position based in High Point, NC. This role oversees daily branch operations, including supervising staff, managing inventory, coordinating production schedules, and ensuring timely order fulfillment and deliveries. The Branch Manager is responsible for maintaining strong relationships with distributors and dealers, supporting sales activities, and resolving operational or customer issues promptly. This position also involves monitoring branch performance, implementing process improvements, and ensuring compliance with company policies and safety standards. The Branch Manager collaborates with leadership to align branch goals with overall company objectives and contributes to a positive, team-oriented work environment.
Qualifications
- Experience in branch or operations management, preferably in manufacturing, distribution, or building materials.
- Proficiency in staff supervision, scheduling, and performance management.
- Strong skills in inventory control, logistics coordination, and basic supply chain practices.
- Solid customer service and relationship-building skills with dealers, distributors, and vendors.
- Capability to analyze branch performance metrics and implement operational improvements.
- Comfort with using business software (e.g., ERP systems, inventory management tools, and MS Office).
- Knowledge of safety practices and compliance in an industrial or warehouse setting.
- Excellent communication, problem-solving, and organizational skills.
- Ability to work on-site in High Point, NC and manage a fast-paced, hands-on environment.
- High school diploma or equivalent required; associate or bachelor’s degree in business, operations, or a related field is preferred.
- Previous experience in the fencing, decking, or construction products industry is a plus.