What are the responsibilities and job description for the Jewelry Sales Associate position at Polly's Fine Jewelry?
Company Description
Polly’s Fine Jewelry is Charleston's largest local jeweler, proudly serving the Lowcountry with three locations in North Charleston, Summerville, and Mount Pleasant for 40 years. Specializing in certified, hand-selected loose diamonds and premium designer bridal lines like Tacori and Gabriel & Co., Polly's is where Charleston gets engaged. The store offers a broad collection of fine jewelry, including diamond essentials, vibrant gemstones, luxury watches by Michele, Citizen, and Luminox, and exclusive Charleston Gate jewelry. With expert in-house jewelry repair, custom design services, and a trusted gold and diamond buying program, Polly’s is dedicated to being a part of your most cherished celebrations.
Role Description
This is a full-time, on-site Jewelry Sales Associate role located at our Summerville, SC location. The Jewelry Sales Associate will provide exceptional customer service, assist clients in selecting meaningful pieces, and contribute to a welcoming, personable shopping experience. Responsibilities include building strong customer relationships, achieving sales goals, maintaining store displays, and staying knowledgeable about our product lines. Additional duties include ensuring the store’s cleanliness and supporting customers with service inquiries, such as repairs and custom orders.
Qualifications
- Strong Communication and interpersonal skills to engage effectively with clients and team members
- Customer Service, Customer Satisfaction, and Customer Experience skills to ensure clients feel valued and assisted
- Attention to detail and organizational skills are highly desirable
- Passion for fine jewelry and a strong sense of aesthetics is a plus
- Prior retail or jewelry sales experience is an advantage