What are the responsibilities and job description for the Shift Manager - Dairy Queen position at Polly Management, LLC?
We are seeking a highly motivated and experienced Shift Manager to join our team. As a Shift Manager, you will be responsible for overseeing the daily operations of our establishment, ensuring exceptional customer service, and maintaining a positive work environment. The ideal candidate will have strong leadership skills, excellent communication abilities, and a passion for delivering outstanding hospitality experiences.
Duties:
- Manage and supervise the performance of team members during assigned shifts
- Ensure smooth operations by coordinating with team and other members of management
- Provide exceptional customer service and address any customer concerns or complaints
- Train and mentor new employees on company policies, procedures, and standards
- Monitor inventory levels and communicate items needed with GM
- Maintain cleanliness and organization throughout the establishment
- Adhere to food safety regulations and ensure compliance with health codes
- Handle cash transactions accurately and responsibly
Requirements:
- Previous experience in a similar role within the hospitality industry is preferred
- Proficient in food service management practices and procedures
- Familiarity with food safety regulations and best practices
- Ability to multitask in a fast-paced environment while maintaining attention to detail
- Excellent leadership skills with the ability to motivate and inspire team members
- Exceptional communication and interpersonal skills
- Flexibility to work various shifts, including weekends and holidays
- Ability to lift up to 50 lbs.
If you are a dedicated professional with a passion for hospitality and leadership, we invite you to apply for the position of Shift Manager. Join our team and contribute to creating memorable experiences for our Fans.
Pay: Up to $16.50 per hour
Work Location: In person
Salary : $17