What are the responsibilities and job description for the Service Field Supervisor – HVAC position at Polk Mechanical Company?
Polk Mechanical is seeking an HVAC Service Field Supervisor to execute hands-on leadership for our Dallas/Ft. Worth Service Department, reporting to the HVAC Service Manager. This role is ideal for a servant leader who is excited about helping a team grow and fostering a culture of inclusiveness.
- Supervise, manage, and coach and train service technicians
- Manage workload, overtime, and overall demand on labor resource planning
- Work with sales teams on sales and rental equipment, defining equipment and service scope with customers
- Monitor cost and overall profitability of projects
- Work with procurement to prepare equipment purchase orders, installation and parts lists, and coordinate shipment and installation
- Supervise mechanical and electrical installation, monitor and enforce scope, and manage customer expectations
- Supervise start-up and commissioning of equipment
- Obtain inspection sign-off and customer sign-off, and monitor final invoicing preparation
- Minimum of 5-7 years of field service management or project management experience required
- Strong technical ability in HVAC equipment
- Valid driver's license
- Proficient use of MS Office products, especially Word and Excel
- Ability to work a flexible schedule
- Ability to develop relationships with the sales department, customers, and management