What are the responsibilities and job description for the DISABILITY ACCESS POINT OUTREACH ASSISTANT position at Polk County?
Under direct supervision, performs outreach activities to support the Disability Access Point District 5 community initiatives.
- Coordinates tabling events, special events, and disability-focused programing to promote community engagement and increase awareness of available services and supports.
- Identifies relevant community events, fairs, conferences, and outreach opportunities; completes registration and ensures event coordination for successful outreach.
- Orders, organizes, and maintains event supplies, outreach materials, and promotional items to support consistent and professional public engagement.
- Plans and organizes special events designed to bring in speakers, trainers, and subject matter experts on disability-related issues.
- Develops event schedules, prepares materials, and ensures accessible and inclusive event environments.
- May be responsible for recording and transcribing meeting minutes; maintains a variety of records and files; performs data entry of related information.
- Provides accurate program information and assists the general public; directs callers to appropriate personnel, ensuring a welcoming, courteous, and efficient experience for callers.
- Collaborates with team members across the department to support administrative tasks.
- Performs related duties as assigned.
- Knowledge of event planning principles, community outreach, and public engagement practices.
- Knowledge and ability to maintain departmental policies, procedures, goals, objectives, and standards.
- Knowledge of procurement processes for ordering supplies, promotional materials, and event-related equipment.
- Knowledge of communication and marketing practices for conducting outreach activities.
- Proficiency in typing and data entry with high accuracy and speed.
- Ability to plan, organize, and coordinate tabling events, special events, and community presentations from concept to completion.
- Ability to communicate effectively with diverse audiences, including individuals with disabilities, caregivers, providers, and community members.
- Ability to uphold confidentiality and maintain respectful, inclusive interaction with all participants.
- Ability to establish and maintain effective working relationships with other County employees, representatives of other agencies, and the general public, fostering a collaborative and professional work environment.
- Graduation from high school or equivalent education, and
- One years of experience in customer service or public relations, or
- Any equivalent combination of training and experience that will have provided the required knowledge, skills, and abilities.
Special Requirements:
- A criminal background check is required.
- A drug screen is required prior to final offer of employment.
- A valid State of Iowa driver’s license is required.
- HIPAA training is required upon hire and annually.
- Mandatory Reporters of Child/Adult Abuse training is required within six months of hire and every three years thereafter.
This position is state-funded and is therefore contingent upon the continued availability of funding. If funding is reduced or discontinued, positions are subject to elimination.