Lien Records Clerk

CODE ENFORCEMENT DIVISION - LIEN RECORDS CLERK

NON EXEMPT - PG10 - $19.33HR./$40,206.40 ANNUALLY

MONDAY - FRIDAY 8-5PM

Employee Benefits

• Direct Deposit, Bi-Weekly Pay Checks
• Medical, Dental, Vision
• Life Insurance
• FRS Retirement
• 10 Paid Holidays
• Paid Time Off
• Tuition Reimbursement
• Education Incentives
• Deferred Compensation Plan
• Wellness Incentives
• Employee Assistance Program (EAP)
• Free Employee Gym
Free Employee Health Clinic

MAJOR FUNCTION: Acts as the Code Enforcement Division’s lien records custodian and responds to lien search requests. Maintains the integrity of records and ensures confidentiality of any that are exempt from aspects of the public record laws.

ILLUSTRATIVE DUTIES:

Reports for work on time and complete regularly scheduled shifts.

Acts as Code Enforcement Division lien records custodian and maintains records in accordance with division and county procedures.

Maintains paper and electronic records to ensure lien search request are sent to the correct requestor. Responds to public lien search requests by researching and retrieving hard copy and electronic documents to process the request. Processes credit card payments for lien search fees. Maintains lien search data for reporting purposes.

Produces report of lien search results. Uses databases, web-based applications, and document control and imaging software for file storage and retrieval of lien documents and records. Maintains and controls movement lien search requests through processing.

Types and utilizes word processing, spreadsheet and on-line software. Performs data entry.

Deals courteously and effectively with the public, officials and other employees.

Works with Records Management and other staff as required to perform lien search duties.

Maintains confidentiality when required regarding information being processed, stored or accessed for lien search customers.

Performs related duties as required.

KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of public record procedures and laws. Knowledge of the functions of the Code Enforcement Division and its office procedures, workflows, and practices.

Knowledge of business English, punctuation, spelling, and arithmetic. Ability to perform critical tasks in a fast-paced, high-pressure environment.

Ability to understand and follow oral and/or written instructions. Ability to work independently and adhere to prescribed routines and practices. Ability to learn assigned office tasks and adhere to prescribed routines.

Ability to use a personal computer, high-speed printers, scanners, copiers, and fax equipment. Ability to use the equipment and terminology used within this work unit.

Ability to work independently and problem solve.

Ability to prepare or draft routine documents and compose business letters, memoranda and related forms and program materials.

Ability to conduct research and present recommendations to staff and management. Ability to work effectively and communicate with clients, co-workers, community agencies, vendors and the general public. Ability to coordinate the work of others as needed.

Ability to provide quality control efforts related to documentation. Ability to concentrate on detailed and sequential work tasks.

Ability to see, hear, and perform data entry keying efforts. Ability to sit, bend, stoop, stand, and ambulate independently. Must be able to lift, move or maneuver equipment and supplies that weigh up to thirty-five (35) pounds.

MINIMUM QUALIFICATIONS:

Graduate of an accredited high school or possess an acceptable equivalency diploma and have a minimum of two (2) years clerical office experience.

Must be able to utilize all features afforded by word processing and other required software and personal computers utilized by the assigned work unit.

Must have a valid driver’s license and be able to secure a valid Florida driver’s license at the time of employment.

A comparable amount of related training and experience may be substituted for the minimum qualifications, except for the high school diploma/GED.

SPECIAL PREFERENCES:

Bilingual, English & Spanish, both written and spoken

Real estate industry experience

Familiarization with and ability to navigate Polk County Property Appraiser, Tax Collector and Polk County official records with the Clerk of Courts websites.

SPECIAL REQUIREMENT:

This position shall be required to report for work when a declaration of emergency has been declared in Polk County.