What are the responsibilities and job description for the Restaurant Operations Manager position at Polite Society Restaurant and Bar?
Job Description
Polite Society Restaurant and Bar is seeking an experienced and organized Restaurant Operations Manager to oversee daily restaurant operations and help deliver excellent food quality and guest service. This role involves coordinating staff, monitoring service standards, supporting kitchen and front-of-house teams, managing inventory, and maintaining efficient daily workflows. The ideal candidate has strong leadership, communication, and problem-solving skills and is comfortable managing priorities in a busy restaurant and bar environment.
Key Responsibilities
- Oversee daily restaurant operations and guest-service activities.
- Coordinate staff assignments and workflow throughout each shift.
- Support and guide front-of-house, kitchen, and bar team members.
- Monitor food quality, order accuracy, and customer-service standards.
- Assist with employee onboarding, training, and performance coaching.
- Respond to guest questions, feedback, and service concerns professionally.
- Help maintain efficient seating, order flow, and table turnover.
- Monitor food, beverage, and restaurant supply levels.
- Assist with inventory control, ordering, receiving, and restocking supplies.
- Support POS operations and routine cash-handling procedures.
- Help coordinate staff schedules and communicate coverage needs.
- Maintain clean, organized, and properly stocked dining, kitchen, and service areas.
- Support opening and closing procedures and daily operational checklists.
- Identify workflow issues and communicate improvement opportunities to management.
- Follow food-safety, sanitation, workplace safety, and company procedures.
Qualifications
- Previous restaurant, hospitality, or food-service experience.
- Previous supervisory, shift-lead, or restaurant management experience is preferred.
- Strong leadership, communication, and customer-service skills.
- Excellent organizational, time-management, and problem-solving abilities.
- Ability to manage multiple priorities in a fast-paced restaurant environment.
- Good attention to food quality, cleanliness, and operational details.
- Familiarity with POS systems, inventory control, and restaurant procedures.
- Ability to train, support, and motivate team members.
- Professional and respectful approach to guests and coworkers.
Benefits
- On-the-job training and management support.
- Opportunities for professional development and career growth.
- Flexible scheduling may be available.
- Employee meal discounts or restaurant perks may be available.
- Supportive and team-oriented work environment.
- Additional benefits may vary by position and employment status.
About the Company
Polite Society Restaurant and Bar provides a welcoming restaurant and bar environment focused on food, beverages, hospitality, and attentive guest service. The team works together to maintain efficient daily operations, consistent service standards, and a positive dining experience for guests.
Pay: $24.00 - $29.00 per hour
Expected hours: 36.0 per week
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
Salary : $24 - $29