What are the responsibilities and job description for the Production Director position at Polite Society by Toy Box Brands?
Production Director
Location: Corona Del Mar, CA (Full-Time, In-Office)
About the Role
Toy Box Brands is a growing, small-sized company behind Polite Society, our clean cosmetics line, and Diamond Drunk, our non-toxic jewelry care brand. We are seeking a hands-on and detail-oriented Production Director to oversee the end-to-end production process—from post-formulation through delivery to our third-party warehouse.
This role is critical in ensuring product quality, timeline adherence, and seamless coordination with third-party manufacturers (TPMs). The ideal candidate thrives in a fast-paced, collaborative environment and brings both operational rigor and strong alignment with our team culture.
Key Responsibilities
Production Oversight
- Manage the production lifecycle with TPM partners in close collaboration with cross-functional partners
- Monitor production schedules, timelines, and capacity planning to ensure on-time fulfillment
- Proactively identify and partner cross-functionally to resolve production delays, quality issues, or supply constraints
Vendor & TPM Management
- Serve as a key point of contact for third-party manufacturers and vendors, supporting replenishment activities and ensuring smooth day-to-day execution across production and supply chain workflows
- Maintain strong, accountable relationships with production partners
- Ensure TPM adherence to quality standards, specifications, and compliance requirements
Quality & Compliance
- Ensure all products meet regulatory, safety, and brand standards prior to shipment
- Oversee batch tracking, documentation, and production records
Logistics Coordination
- Coordinate with internal teams and external partners to ensure smooth handoff to the third-party warehouse
- Track shipments, resolve logistics issues, and maintain accurate inventory reporting
Systems & Data Management (NetSuite)
- Manage production-related data and workflows within NetSuite
- Create and manage purchase orders (POs) for production runs and materials
- Maintain and update Bills of Materials (BOMs) to ensure accuracy and alignment with production requirements
- Ensure system data integrity across production, inventory, and vendor records
Budgeting & Cost Management
- Support budget planning related to production spend
- Track and manage receipts, freight costs, and duties associated with production and inbound shipments
Process Optimization
- Evaluate and improve production workflows, systems, and reporting
- Develop and maintain production tracking tools and KPIs (primarily in Excel)
- Drive efficiencies across manufacturing and supply chain processes
Cross-Functional Collaboration
- Partner with Product Development, Supply Chain, Operations, and Finance teams to align on timelines and deliverables
- Support new product launches and scaling efforts
Qualifications
Experience
- 5 years of experience in production, manufacturing, or operations—preferably within the beauty, personal care, or CPG industry
- Direct experience managing a production floor and/or working closely with third-party manufacturers (TPMs)
- Strong understanding of production timelines, batch manufacturing, and quality control processes
Technical Skills
- Advanced proficiency in Microsoft Excel (e.g., data tracking, analysis, reporting)
- Strong working knowledge of the Microsoft Office Suite
- Hands-on experience with NetSuite, including PO creation and BOM management, strongly preferred
Soft Skills & Attributes
- Highly organized with exceptional attention to detail
- Strong problem-solving skills and ability to navigate ambiguity
- Clear and effective communicator, both internally and externally
- Collaborative team player with a strong emphasis on cultural fit and positive team contribution
- Comfortable working closely with founders and adapting to a dynamic, entrepreneurial setting