What are the responsibilities and job description for the Server/Waitstaff position at POLISH COTTAGE?
Job Title: Server
Location: The Polish Cottage
Job Type: 20-30 hours
Overview:
At The Polish Cottage, we’re committed to providing exceptional service and creating memorable experiences for our guests. We are looking for a motivated and reliable server who thrives in a fast-paced environment, is a critical thinker, and takes cleanliness seriously. If you’re someone who enjoys both working independently and being part of a team, we want you on our team!
Key Responsibilities:
Provide Exceptional Service: Take orders, serve food and drinks, and ensure guests have an outstanding dining experience. Be attentive, personable, and professional at all times.
Communication: Clearly and effectively communicate with guests to meet their needs, answer questions, and recommend menu items.
Team Player: Work well with others and contribute to the team dynamic while also being able to handle solo shifts when needed.
Fast-Paced Environment: Handle multiple tables and requests efficiently while maintaining a positive attitude.
Memorable Experience: Go above and beyond to create an exceptional dining experience for every guest.
Bar Duties: Make and serve drinks when needed, ensuring accurate and timely preparation.
Food and Drink Knowledge: Be knowledgeable about the menu and daily specials to answer questions and make recommendations.
Use POS System: Accurately input orders into the POS system, handle payments, and utilize handheld devices for orders and transactions.
Cleanliness: Ensure that your work area is tidy, organized, and cleaned to the highest standards. Pay attention to the details and help maintain the overall cleanliness of the restaurant.
Drink Service: Carry drinks on a tray with ease and serve drinks and food in a safe and efficient manner.
Qualifications:
Experience: At least 1 year of experience as a server, preferably in a fast-paced environment.
Skills: Ability to work both independently and as part of a team.
Customer Service: A passion for providing excellent customer service and a positive, approachable demeanor.
Critical Thinking: Ability to problem-solve on the spot and remain calm under pressure.
Reliability: Dependable and punctual with a strong work ethic.
Communication Skills: Strong verbal communication skills with the ability to interact with guests, coworkers, and management in a positive and professional manner.
Tech Savvy: Comfortable using POS and handheld systems.
Physical Requirements: Ability to carry trays of drinks, walk/stand for extended periods, and lift heavy objects as needed.
What We Offer:
A positive and team-oriented work environment.
Opportunities for growth and development.
Competitive pay with tips.
Flexible scheduling.
If you’re passionate about providing great service and want to be part of a dynamic and hardworking team, apply today! We look forward to hearing from you.