What are the responsibilities and job description for the Call Center Representative position at PolicyScout TPA?
POLICY SCOUT IS NOW IN TAMPA!
PRIMARY PURPOSE: Well established call center looking for motivated individuals to take inbound and outbound calls, and transfer customers to the correct insurance providers based on customers current coverage (if any) Starting pay at $18.25 plus commission. Sales experience is preferred but there is No Experience needed! We will be training you to be successful. We take pride in our training process and coaching. We will build YOU to be successful.
As a Qualifying insurance representative, you will be responsible for handling inbound and outbound calls from customers who have requested information online for life, health and Medicare supplement insurance, then transferring customers to the right insurance providers. A Qualifying Insurance representative must be passionate about what our company has to offer and truly believe in the process of our business. This excitement must come through on every call to guarantee that customers enjoy speaking to you and want to learn more. Keep in Mind this is a sales position without selling any product. We are just convincing the customer to hear more about what coverages they qualify for.
We are looking for positive mindset, money motivated individuals people who are coachable
Call Center Sales Representative Requirements
Exceptional customer service, active listening and verbal skills, and professional phone voice.
The ability to actively communicate with management
- Positive attitude
- Enthusiasm
- Consistency
- Reliability
- The ability to deal with rejection
- Coachable
- Opportunity for remote
- Proficiency with computers
- Strong time management and decision making skills.
- Adaptability and accountability.
- Attention to Detail.
- Fluency in English.
- Clear and Effective Communication.
- Ability to use phone and computer systems
- Strong listening/comprehension skills
Job Type: Full-time
Pay: $18.25 - $27.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Experience level:
- Under 1 year
Shift:
- 8 hour shift
- Day shift
- No nights
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Experience:
- Customer service: 1 year (Preferred)
- Sales: 1 year (Preferred)
Ability to Commute:
- Tampa, FL 33614 (Required)
Ability to Relocate:
- Tampa, FL 33614: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $27