What are the responsibilities and job description for the RECEPTIONIST position at Polaris Healthcare?
We are accepting applications for an evening receptionist!
Salary: $17 per hour
Shift: 3pm-11pm
Receptionist Overview: The Receptionist will provide general assistance for Business Office and Wellness ; answer telephones; greet guests; respond to residents' requests and assist in the coordination of services.
Receptionist Responsibilities:
Welcome and check-in all guests to the facility
Assist staff in providing and coordinating services to residents, families and guests.
Answer telephone calls and direct calls appropriately
Create and maintain an environment for residents, families and guests that is customer-friendly and that values and respects the uniqueness of each individual.
Oversight of the Reception area for organization and compliance.
Sort and distribute mail
Engage with residents to ensure high level of satisfaction and bring any issues or concerns to Case Management.
Carry out other duties as assigned by Management Team.
Adhere to and carry out all policies and procedures.
Responsible for flow book, appointment paperwork, distrubiting all forms to correct departments, and ensuring proper communication with the corresponding manager.
Receptionist Qualifications:
Excellent customer service skills, positive attitude
Knowledge of or willingness and ability to learn phone systems and computer programs
Enjoys working with elderly population
Must be a team player
Reliable Transportation
Salary : $17