Commission Specialist

A Commissions Analyst is needed for a company in Alpharetta, GA. The company is a national organization an has affiliations in the insurance and investment sector. This professional would be responsible for calculating, processing, and reconciling sales commissions for agents, brokers, or financial advisors. This role ensures accuracy in compensation, resolves disputes, and validates that payments align with company contracts and carrier statements.

Below is a detailed job description based on industry standards for insurance and investment firms.

Job Summary

The Commissions Analyst drives the execution of commission plans by applying data from various firm applications, completing complex calculations, and maintaining accurate financial records. This position serves as a critical link between sales operations and finance, directly impacting revenue management and sales force motivation.

Key Responsibilities

• Commission Processing & Calculations: Calculate and process monthly, quarterly, and weekly commissions, bonuses, and incentives for sales personnel and brokers.
• Reconciliation & Auditing: Reconcile incoming commission statements from insurance carriers or investment partners with internal sales data to identify missing revenue or discrepancies.
• Data Accuracy & Maintenance: Review, upload, and enter commission data into CRM systems (e.g., Salesforce) and dedicated commissions software.
• Contract Interpretation: Implement commission plans by translating written agreements and producer contracts into accurate mathematical equations.
• Dispute Resolution: Investigate and resolve inquiries from agents and producers regarding payment inconsistencies.
• Reporting: Generate regular and ad-hoc commission reports, statements, and dashboards for management and sales personnel.
• Compliance: Ensure compliance with company policies, state regulations, and internal audit requirements (SOX compliance).

Required Qualifications

• Education: Bachelor’s degree in Finance, Accounting, Economics, Business, or Mathematics is preferred
• Experience: 2–4 years of experience in commission analysis, sales operations, or accounting/finance.
• Technical Skills: Advanced Proficiency in Microsoft Excel (pivot tables, VLOOKUP, formula manipulation).
• Systems Experience: Familiarity with CRM systems (Salesforce) and specialized commission software (e.g., Xactly, Varicent, SAP Commissions, RPM Telco).
• Analytical Skills: Strong mathematical aptitude and capability to analyze large datasets to identify trends and errors.

Desired Soft Skills

• Attention to Detail: Exceptional precision in data entry and calculation to prevent financial errors.
• Communication: Ability to explain complex compensation structures clearly to non-financial stakeholders.
• Problem-Solving: Ability to investigate, identify discrepancies, and proactively suggest improvements.
• Time Management: Ability to work in a fast-paced environment and meet strict, non-negotiable payment deadlines.