What are the responsibilities and job description for the Refrigeration Service Technical Support position at Polar King International, Inc.?
Polar King International, Inc. is the industry's #1 manufacturer of outdoor fiberglass walk - in freezers and walk - in coolers. Established in 1982, Polar King has enjoyed over 40 years of success; providing high quality products to the food service marketplace.
We are currently seeking a candidate for a full-time Refrigeration Service Technical Support position in a fast-paced, well-respected and thriving company. Ideal candidate will have 2 years of professional refrigeration experience, including installation, service and diagnostics.
The role of the Refrigeration Service Technical Support position is to troubleshoot mechanical and refrigeration – related issues in the building or off site for our customers.
Job Duties
- Diagnose issues using electrical meters, gauges, temperature probes and pressure readings.
- Travel for service calls, installations and on-site support to customers.
- Assist field technicians and customers in troubleshooting and diagnosing refrigeration system issues.
Qualifications
- Strong electrical troubleshooting skills, including reading wiring diagrams, testing circuits and diagnosing control failures.
- Experience with high and low voltage electrical systems (relays, contactors, sensors, motors etc.)
- Experience in troubleshooting mechanical and refrigeration related issues, including superheat/subcooling verification, airflow issues and component failures.
- Proficient with computers, ethernet networking, Wi-Fi connectivity and general communication system set up and diagnostics.
- Strong communication skills when interacting with customers, service managers and internal support teams.
Willingness to travel.
Physical duties
- Must be able to stand or walk for long periods of time.
- Regularly lift and/or move 15 pounds.
- Frequently life and/or move 30 pounds.
- Occasionally life and/or move up to 50 pounds.
Polar King International, Inc. offers a comprehensive benefit package including health, dental, vision, short-term disability, long term disability, 401k, paid vacation and paid holidays.