What are the responsibilities and job description for the Amazon Connect Consultant position at Polar IT Services?
We are looking for Amazon Connect consultant for our client and it is fully remote W2 poisition.
GC and USC only.
EXPERIENCE AND SKILLS REQUIREMENT:
• 3 years of experience in cloud architecture and implementation
• 3 years of Amazon Connect developer experience
• Amazon Connect & Conversational AI Experience:
- Understanding of Amazon Connect capabilities
- Contact flow/module development and deployment
- 3rd party API calls, CRM and other backend integrations
- Experience building and deploying Amazon Lex bots for voice and chat.
- Natural Language Understanding (NLU) implementation
- Designing conversational flows and intents
- Bot testing and optimization
• AWS Expertise:
- Proficiency in services like API Gateway, Lambda, DynamoDB, IAM etc.
- Experience with REST APIs and web services integration
- AWS certifications preferred (e.g., Solutions Architect Associate)
• Infrastructure & Development:
- Infrastructure as Code (IaC) experience with CloudFormation or Terraform
- Automation and scripting skills (Python)
GC and USC only.
EXPERIENCE AND SKILLS REQUIREMENT:
• 3 years of experience in cloud architecture and implementation
• 3 years of Amazon Connect developer experience
• Amazon Connect & Conversational AI Experience:
- Understanding of Amazon Connect capabilities
- Contact flow/module development and deployment
- 3rd party API calls, CRM and other backend integrations
- Experience building and deploying Amazon Lex bots for voice and chat.
- Natural Language Understanding (NLU) implementation
- Designing conversational flows and intents
- Bot testing and optimization
• AWS Expertise:
- Proficiency in services like API Gateway, Lambda, DynamoDB, IAM etc.
- Experience with REST APIs and web services integration
- AWS certifications preferred (e.g., Solutions Architect Associate)
• Infrastructure & Development:
- Infrastructure as Code (IaC) experience with CloudFormation or Terraform
- Automation and scripting skills (Python)