What are the responsibilities and job description for the FOH Crew Member position at Pokeworks Team Member?
BE PART OF AN EXCITING TEAM WITH TREMENDOUS GROWTH OPPORTUNITIES!JOIN THE POKÉWORKS TEAM
Pokéworks is a fast-casual restaurant specializing in Hawaiian-inspired poké made with fresh, high-quality, and sustainable ingredients.
We believe great food starts with great people. Our goal is to create an environment where our team members can learn, grow, have fun, and build a meaningful career in the restaurant industry.
As Pokéworks continues to grow, we're looking for motivated individuals who are passionate about hospitality, enjoy working with people, and take pride in doing things the right way.
WE'RE LOOKING FOR TEAM MEMBERS WHO...
- Thrive in a fast-paced, team-oriented environment
- Are outgoing, friendly, genuine, and naturally positive
- Enjoy interacting with guests and creating a great experience
- Have a strong sense of urgency and a hands-on attitude
- Pay close attention to detail and take pride in cleanliness
- Are respectful and courteous toward guests and teammates
- Are open to change, feedback, and adjustments
- Conduct themselves professionally
- Hold themselves to high standards and continuously look for ways to improve
- Have a good sense of humor and enjoy having fun at work
- Are passionate, dependable, and hardworking
THE IDEAL POKÉWORKS TEAM MEMBER
We value people who:
- Show up on time and ready to work in proper uniform
- Maintain a positive attitude, even during busy periods
- Understand what is expected of them and take initiative
- Respect and support leadership
- Take accountability for their actions
- Are comfortable admitting mistakes and learning from them
- Give credit to their teammates
- Address conflict quickly, respectfully, and professionally
- Take ownership of their development and actively work to improve
POSITIONS AVAILABLEFRONT OF HOUSE (FOH) TEAM MEMBER
As an FOH Team Member, you will be an important part of creating an exceptional guest experience.
Responsibilities include:
- Welcoming and greeting guests
- Taking and preparing customer orders at the front counter
- Providing friendly and knowledgeable customer service
- Maintaining a clean, organized, and welcoming front-of-house
- Following all health, safety, and sanitation standards
- Communicating effectively with the kitchen and other team members
- Ensuring orders are prepared accurately and efficiently
- Responding quickly to order changes and guest requests
- Helping with dishes, restocking, and heavy cleaning when needed
- Working as a team to keep the restaurant running smoothly
Don't have restaurant experience? That's okay!
We will train you and provide you with the tools and knowledge you need to succeed.
Previous restaurant, leadership, trainer, or customer-service experience is a plus.
You must, however, be comfortable with washing dishes, heavy cleaning, lifting 40 lbs., and performing all necessary restaurant tasks regardless of station.
WHAT WE OFFERFLEXIBLE SCHEDULING
We work with team members to help balance work, school, and personal commitments whenever business needs allow.
FREE MEALS
Receive one free meal per day for shifts of 6 hours.
TIPS
Tips are shared among all eligible crew members regardless of station.
CAREER GROWTH
We strongly believe in promoting and developing from within. As we grow, so do the opportunities for our team.
EMPLOYEE DISCOUNT
Enjoy a discount when dining at Pokéworks as a guest.
EXPERIENCE THAT'S A PLUS
Experience with any of the following is helpful, but not required:
- FIFO inventory practices
- Fast-casual restaurant operations
- Customer service
- Food preparation
- Previous trainer or leadership experience
REQUIREMENTS
Successful candidates must:
- Have excellent attention to detail
- Demonstrate situational awareness and a strong sense of urgency
- Be legally authorized to work in the United States
- Have reliable transportation
- Be comfortable operating restaurant equipment and handling pots, pans, and other equipment
- Be able to safely navigate shelving and storage areas, including high and low shelving
- Have basic reading, writing, math, and verbal communication skills
- Be comfortable working in a noisy, busy, and fast-paced environment
- Remain mobile and active throughout the shift
- Work effectively under pressure
- Respond quickly and accurately to order changes and adjustments
- Be able to balance work and school schedules, if applicable
- Be available to work weekends and/or closing shifts
SCHEDULING & HOURS
Pay: $17.00–$19.50 per hour
Part-Time: 12–30 hours per week
Full-Time: 30–40 hours per week
Actual hours and schedules are based on business needs, availability, performance, and position requirements.
READY TO JOIN US?
If you're hardworking, positive, dependable, enjoy working with people, and want an opportunity to grow with an expanding restaurant team, we'd love to hear from you!
Apply today and become part of the Pokéworks team!
IMPORTANT — PLEASE READ
PLEASE DO NOT CALL THE STORE REGARDING JOB OPENINGS.
Our restaurant team is extremely busy serving our guests and is unable to answer job-related phone calls or provide application updates.
If your application meets our requirements, a member of our management team will contact you directly.
Thank you for understanding!
Job Type: Full-time
Pay: $17.00 - $19.50 per hour
Benefits:
- Employee discount
- Flexible schedule
- Food provided
- Paid sick time
- Paid training
Application Question(s):
- Please state either Part-Time or Full-Time
Work Location: In person
Salary : $17 - $20