What are the responsibilities and job description for the Reception & Floral Operations Assistant / Floral Prep Associate position at Poison 91 Fleurs?
Job Title: Reception & Floral Operations Assistant / Floral Prep Associate
Location: Poison 91 Fleurs | 2100 Travis St. #1425, Houston, TX 77002
Job Summary
Poison 91 Fleurs is seeking a reliable, detail-oriented, and creative Reception & Floral Operations Assistant to support the day-to-day flow of our luxury floral studio. This role combines front-of-house reception, order intake, flower prep, and light social media support. Ideal candidates will have a background in customer service, be social media savvy, and thrive in a stylish, fast-paced environment where elegance and efficiency matter.
This is the perfect opportunity for someone who loves flowers, organization, luxury aesthetics, and engaging with people.
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Key Responsibilities
* Serve as the first point of contact for clients in-store, over the phone, and via social media, providing polished and professional customer service
* Take and process orders across all platforms: in-person, online, phone, and social media DMs
* Assist with flower processing (cleaning, cutting, hydrating, organizing) and preparing blooms for design
* Maintain organization and cleanliness of the floral studio and customer-facing areas, including displays and product presentation
* Assist with inventory tracking and restocking of floral supplies, packaging, and studio essentials
* Support social media by capturing behind-the-scenes content, posting updates, and responding to basic inquiries under brand guidance
* Collaborate with the design team to ensure smooth operations during holidays, events, and peak periods
* Uphold the studio’s luxury aesthetic and customer experience standards in every interaction
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Requirements
* Minimum 1 year of experience in customer service, retail, hospitality, or front desk reception
* Comfortable using social media platforms (especially Instagram) for basic posting and communication
* Strong organizational and multitasking abilities in a fast-paced, hands-on work environment
* Attention to detail and willingness to assist with flower prep (no prior floral experience required—just a good attitude and eye for beauty)
* Polished appearance and clear communication skills that reflect a high-end brand
* Must be available to work Thursday through Saturday, with flexibility during holiday seasons
* Willing to sign a Non-Disclosure Agreement (NDA) and Non-Compete Clause
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Why Join Us?
At Poison 91 Fleurs, we don’t just create floral arrangements—we craft experiences. Join a creative and collaborative environment where artistry meets professionalism and every detail matters.
Job Type: Part-time
Pay: $12.00 - $14.00 per hour
Expected hours: 20 per week
Benefits:
- Employee discount
- Flexible schedule
- Store discount
Schedule:
- Day shift
Language:
- English (Required)
- Spanish (Preferred)
Ability to Commute:
- Houston, TX 77002 (Required)
Work Location: In person
Salary : $12 - $14