What are the responsibilities and job description for the Senior Pre-Sales Engineer position at Pointr?
Our Story
Pointr is the market leader in Indoor Mapping, Location, and Analytics, and the inventor of AI-based map production. Its innovative (20 patents) Pointr Maps™ platform is used by millions of users across offices, retail locations, airports, hospitals, and more every month.
As the top choice of Fortune 100 customers and billions of sqft. deployed globally (30 countries), Pointr is always on the lookout for great team members to support its fast growth. Our core values are Ownership, Harmony, and Scale, and we look for Passionate, Kind, and No-Ego team members to join the team.
Role Overview
We’re looking for a Senior Pre-Sales Engineer to play a critical role in shaping how Pointr’s solutions are understood, positioned, and sold to enterprise customers.
In this role, you will act as a trusted technical advisor during the pre-sales process, partnering closely with Sales, Product, and Delivery teams to understand customer needs, shape the right solution, and demonstrate Pointr’s indoor mapping and AI capabilities through clear, compelling demos and solution narratives.
You’ll lead technical discovery, translate complex requirements into practical solution options, and help ensure that what we propose is both commercially compelling and deliverable. This is a senior, customer-facing role for someone who combines strong technical acumen with commercial judgment, structured problem-solving, and the ability to influence both customers and internal teams.
Core Responsibilities
Discovery & Solution Framing
Pointr is the market leader in Indoor Mapping, Location, and Analytics, and the inventor of AI-based map production. Its innovative (20 patents) Pointr Maps™ platform is used by millions of users across offices, retail locations, airports, hospitals, and more every month.
As the top choice of Fortune 100 customers and billions of sqft. deployed globally (30 countries), Pointr is always on the lookout for great team members to support its fast growth. Our core values are Ownership, Harmony, and Scale, and we look for Passionate, Kind, and No-Ego team members to join the team.
Role Overview
We’re looking for a Senior Pre-Sales Engineer to play a critical role in shaping how Pointr’s solutions are understood, positioned, and sold to enterprise customers.
In this role, you will act as a trusted technical advisor during the pre-sales process, partnering closely with Sales, Product, and Delivery teams to understand customer needs, shape the right solution, and demonstrate Pointr’s indoor mapping and AI capabilities through clear, compelling demos and solution narratives.
You’ll lead technical discovery, translate complex requirements into practical solution options, and help ensure that what we propose is both commercially compelling and deliverable. This is a senior, customer-facing role for someone who combines strong technical acumen with commercial judgment, structured problem-solving, and the ability to influence both customers and internal teams.
Core Responsibilities
Discovery & Solution Framing
- Lead or co-lead discovery sessions for complex and strategic opportunities.
- Frame solutions in clear, commercial, outcome-driven terms rather than technical detail.
- Support Customer Advocates in articulating value throughout the sales cycle.
- Design and deliver tailored demos aligned with real customer use cases and outcomes.
- Own demo standards, demo assets, and demo environments.
- Capture customer feedback, objections, and recurring patterns from demos.
- Validate solution feasibility in close collaboration with Delivery.
- Ensure scope, assumptions, and commitments are clearly defined prior to deal close.
- Help ensure what is sold is clear, feasible, and aligned with delivery capabilities.
- Define documentation and handover standards from Sales to Delivery.
- Ensure a smooth transition from demo and sales process into implementation.
- Surface recurring customer needs, product gaps, and feedback to Product and Delivery teams.
- 6–10 years of experience in pre-sales, technical sales, or commercial solution roles within B2B SaaS environments.
- Experience in a start-up or high-growth environment where processes are still being shaped
- Proven experience leading customer discovery and delivering tailored, use-case–driven demos
- Track record supporting complex, multi-stakeholder sales cycles, ideally in enterprise contexts
- Experience working closely with delivery or engineering teams without directly owning or managing them
- Ability to present confidently to senior stakeholders and translate complex topics into clear, outcome-focused narratives
- Deep understanding of agile software development processes and technical concepts, with the ability to translate them for diverse audiences
- Structured problem-solving approach with strong attention to detail
- Highly collaborative mindset with the credibility to influence Sales, Delivery, and Product teams
- Experience mentoring, coaching, or providing functional leadership to other solution, pre-sales, or technical team members
- BS or MS degree in a relevant technology or management field (Computer Science is a plus)
- Experience working with enterprise customers in complex, multi-stakeholder environments (e.g., healthcare, retail,
- Prior exposure to location-based technologies, mapping platforms, analytics, or data-driven SaaS products
- Supportive, kind (no-ego), and smart team
- Hybrid work (2 days being in the office is required)
- International environment and inclusive culture
- Competitive base salary and attractive stock options
- Cool and comfortable office in Boston (Back Bay) or access to WeWork in other locations
- Private health care (75%) and Dental
- Company-sponsored parental leave
- 18 days PTO, plus sick time 12 holidays per year
- 401(k) retirement scheme
- Compensation: $150K Base Stock Options