Branch Operations Manager

Ready to Lead, Inspire, and Make an Impact?

If you’re a driven banking professional who thrives on leadership, customer relationships, and achieving results, we want to meet you! At PointBank, we’re looking for a Branch Operations Manager who can energize a team, create exceptional customer experiences, and help drive branch success.

What You’ll Do

• Lead, coach, and motivate a high-performing team through hiring, training, scheduling, and development.
• Drive branch growth through sales, referrals, and relationship-building opportunities.
• Oversee teller operations and new account activities while ensuring compliance and accuracy.
• Manage branch cash levels, vault operations, audits, and daily balancing procedures.
• Educate customers on fraud prevention and provide solutions that make banking easier.
• Ensure the branch is organized, well-stocked, and always ready to deliver outstanding service.
• Support community involvement initiatives and represent PointBank with pride.
• Identify opportunities to improve processes and strengthen team performance.

What you'll need

• High School Diploma or GED required
• Financial services or banking experience required
• Leadership or management experience preferred
• Strong communication and customer service skills
• Positive attitude and passion for helping others succeed

Compensation & Benefits

• Hourly pay
• Monthly Performance Bonus Opportunities
• Quarterly Sales & Referral Incentives
• Team Performance Rewards & Recognition Programs
• Opportunities for career growth and advancement

Apply on really to reach our HR Team.

Pay: From $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Banking: 2 years (Required)
• Sales: 2 years (Preferred)
• Team development: 2 years (Required)
• Teller manager: 2 years (Required)

Work Location: In person

Salary : $24