Food Service Supervisor

Starting Salary: $42,120 - $53,703 yearly

Full time - All Shifts available

Point Place Casino is seeking a hands-on and motivated Food Service Supervisor to lead daily operations across our F&B outlets. This role ensures top-quality guest service, accurate inventory and paperwork, effective staff training, and smooth coordination with internal departments. Ideal candidates have prior F&B supervisory experience, strong communication skills, and the ability to thrive in a fast-paced environment.

What does a Food Service Supervisor do?

• Works effectively with the Restaurant Manager to provide overall management and maintenance of service levels for the assigned restaurant.
• Networks with other departments as necessary to ensure effective operation of the restaurant.
• Ensures that all employees within the assigned area are properly trained in the performance of their job duties.
• Monitors and enforces compliance with all departmental procedures and controls.
• Ensures that all areas of the restaurant are properly staffed during meal periods and in accordance with business volume.
• Ensures all employee performance reviews are completed in a timely manner and ensures accurate content and consistency of performance feedback.
• Ensures proper sanitation procedures are in place and maintained at established levels.
• Ensures all equipment, furniture and fixtures are maintained in clean, working order.
• Ensures all guests are seated and served in a timely fashion and staff consistently demonstrates warm, friendly, efficient and courteous guest service.
• Consistently provides thorough training for service staff and establishes accountability for maintaining the highest service standards.
• Ensures fine dining techniques are practiced at all times within the restaurant.
• Demonstrates extensive knowledge in wine selection and ensures the wine list is in keeping with the menu and recent trends.

Who We Are:

We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Among our prominent offerings is the Turning Stone Resort Casino, which has received the prestigious Best of New York Gaming Resort award for an impressive six consecutive years. Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach. Beyond gaming and hospitality, our portfolio also includes convenience stores, three 18 hole PGA-level golf courses, and other unique ventures.

Work Experience

To be successful as a Food Service Supervisor, you'll need:

• A four-year degree in Food & Beverage management, hospitality management or equivalent combination of education and experience required.
• Previous experience in Food & Beverage Operations.
• A minimum of 3 years previous Food & Beverage Supervisory experience.
• Outstanding interpersonal communication skills.
• Computer skills using Microsoft Office products and Reservations systems.
• The ability to make decisions in a stressful environment and accommodate a flexible work schedule.
• Ability to stand/walk for long periods of time and lift up to 11 - 20 pounds.

What we value:

• Positivity – Team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service.
• Growth Opportunities – We offer a successful journey, including hands-on training and support to advance your career.
• Empowerment – We believe in our team members. With learning opportunities, career growth potential and recognition of outstanding performance, we encourage our team to take pride in their work.

Benefits

Why choose Point Place Casino?

• Paid weekly
• Variety of schedules
• Paid time off
• Tuition assistance
• Career-building professional development
• Discounts from dining to fuel to concerts
• Team Member appreciation events
• Quality healthcare and dental benefits
• A robust 401k retirement plan
• Dealer School
• Finance Scholarship Program

Why You Will Appreciate Us:

At Turning Stone Enterprises, we prioritize the well-being and professional growth of our team members by offering an extensive array of benefits. From comprehensive medical, dental, and vision plans to a 401(k) and life insurance, we ensure your health and financial security. Our work-life balance support includes paid time off, paid holidays, and team member assistance programs. We’re also committed to wellness, with various programs and an upcoming 5,000-square-foot onsite medical center.

With over 4,500 team members across Central New York, we focus on delivering exceptional experiences for both our guests and staff. Our resources include training programs, complimentary shuttles, and career development initiatives, helping you reach your professional goals. Whether you're starting your career or advancing it, join us for a rewarding journey of growth and success at Turning Stone Enterprises. We look forward to welcoming you to our team!

Job Type: Full-time

Pay: $42,120.00 - $53,703.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Application Question(s):

• Are you able to work a flexible schedule, including night, weekends, and holidays?

Experience:

• leadership: 3 years (Required)

Ability to Commute:

• Bridgeport, NY 13030 (Required)

Work Location: In person

Salary : $42,120 - $53,703