Business Account Executive

Hagerstown, MD

Summary

The Business Account Executive position is responsible for identifying, prospecting, and penetrating a set of accounts within an assigned territory in one of the Company’s local markets. The Business Account Executive will deploy a high activity model to ensure a high penetration rate and will be responsible for selling a full suite of data and voice solutions to their targeted accounts.

Duties And Responsibilities

Essential duties and responsibilities include but are not limited to those listed below:

• Prospect, develop, negotiate with, and close new accounts within a defined, targeted customer base.
• Maintain and grow a portfolio of business accounts, ensuring high levels of customer satisfaction.
• Develop and execute sales strategies to meet and exceed sales targets and objectives.
• Lead and orchestrate company resources and personnel in support of the customer relationship.
• Present professionally to and engage with all pertinent decision makers.
• Understand and navigate a defined sale process.
• Provide regular account updates, resolve issues, and ensure ongoing customer satisfaction and retention.
• Manage a sales module of at least 400 customers and maintain a funnel in line with company expectations.
• Deliver and maintain the required monthly quota established by the department manager.
• Accurately complete paperwork associated with each customer order and/or request.
• Provide accurate weekly 30/60/90/120-day sales forecasts.
• Track sales activities, progress towards sales goals, and customer engagement using CRM tools and reporting systems.
• Keep up to date with the latest telecommunications trends, technologies, and regulations.
• Other duties as assigned.
  
  

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Identify, prospect, and penetrate defined base of accounts.
• Be an expert at prospecting and funnel management.
• Must be self-motivated, with excellent time management, organizational skills and complex problem solving.
• Possess an intuitive understanding of the telecommunication business.
• Must have excellent oral, written, and proven presentation skills.
  
  

Education/Experience

• Bachelor’s degree and 2-5 years’ experience in the telecommunications industry or equivalent combination of education and experience.
• Working knowledge of the telecommunications and data industries.
• Working knowledge of financial measurements such as IRR, NPV, Fixed Cost, and Variable Cost.
  
  

Computer Skills

• Level of competency with standard suite of telecommunications products
• Understand and have the ability to work effectively with Microsoft Office.
• Experience with Salesforce.com
  
  

Physical Demands/Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to talk, hear, and communicate effectively.
• Required to use hands to type, handle objects and paperwork.
• Ability to travel to customer sites 40-60% of work week is required.
• Required to have a reliable vehicle and valid driver’s license.
• Required to perform computer functions and operate routine office equipment.
• Required to perform moderate walking throughout the Point Broadband’s facilities.
• Regularly required to sit or stand for extended periods.
• Ability to physically lift various equipment up to 25 or more pounds.
  
  

Benefits

• Medical (3 plans to choose from), Dental and Vision
• Short Term Disability
• Flexible Spending Accounts
• Company Paid Life as well as Voluntary policies
• 401(k) with generous company match
• Paid Time Off
• Share the Care Paid Time Off
• Paid Holidays
• Cell Phone Allowance *Applicable by Position*
• Career Progression Opportunities
• Discounted Broadband Services *Where Applicable*