What are the responsibilities and job description for the Treatment Coordinator position at Poidmore Orthodontics?
Poidmore Orthodontics is seeking a Treatment Coordinator to join our team! This role will be instrumental in guiding patients through their orthodontic treatment journey, ensuring a thorough comprehension of their orthodontic requirements and a well-defined strategy for attaining their desired results.
Schedule
- This is a full-time position
- Monday-Friday
Benefits
- Competitive salary commensurate with experience
- Opportunity to earn bonuses based on individual and practice performance
- Opportunities for professional development and growth within the practice
- Health benefits package
- Paid time off and holiday pay
- Positive and supportive work environment
Primary Job Responsibilities
- Explain treatment options and associated costs to patients clearly and effectively
- Facilitate financial discussions and payment plans with patients.
- Possess in-depth knowledge of treatments, timelines, and financial arrangements
- Schedule treatments and manage follow-up appointments.
- Maintain accurate and detailed patient records.
- Ensure seamless communication within the team and between patients and orthodontists.
- Support marketing and promotional efforts to attract and retain patients.
Qualifications and Skills
- Previous experience as a Treatment Coordinator in an orthodontic or dental office is preferred
- Superior communication and interpersonal skills, with strong abilities in negotiation and influencing
- Excellent computer skills and familiarity with dental management software.
- Highly enthusiastic, supportive team player with a friendly and positive attitude.
- Strong ability to learn new skills and a teachable approach.
- Exceptional multitasking abilities and proficient time management.
- Compassionate, caring, and committed to providing exceptional patient services.
- Punctual and reliable in all professional dealings.
About Us
At Poidmore Orthodontics, we’re proud to be a partner of Image Specialty Partner (ISP), a doctor-led organization serving communities in California and Oregon. While we’re part of a larger network, we maintain a warm, personalized private practice feel where each patient is treated like family. We believe a healthy, beautiful smile is more than just an aesthetic—it’s a boost to confidence and self-esteem. Guided by our core values of Integrity, Efficiency, Teamwork, and Going Above and Beyond, we’re dedicated to providing exceptional care and creating the best possible experience for our patients.
EEO Statement
Poidmore Orthodontics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences, and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other status protected by law.