What are the responsibilities and job description for the Director of Business Development position at POE (Professional Office Environments) | St. Louis?
Meaningful Purpose:
The Director of Business Development develops a strategy leading to increased market presence, new client relationships and increased revenue. Enhances our customer experience through exquisite communication, prompt follow up and by utilizing our team’s strengths to respond to customer’s needs.
Valued Mindset & Experience:
The guiding characteristics and knowledge you exhibit to drive POE’s culture and results.
LIKABLE – approach opportunities with personal connection in mind
SERVICE – Wins by uplifting, mentoring and coaching those who work for you to succeed
TRUST -Trust grows when you start by working to solve clients problems
FOLLOW UP – Check in regularly to see how prospects are doing
ADAPTABLE – able to adapt on the fly and adjust their results as needed
HUMILITY- It’s important not to let ego get in the way of what’s best for our customers
LISTEN – Success grows through asking great questions and listening
Your Impact:
You will make a difference through fulfilling endeavors.
MARKET PRESENCE
- Establish and lead a comprehensive strategy to develop new strategic relationships
- Assist all Client Development selling teams in their NBD efforts
- Help develop new territory strategic development
- Build a circle of influence within our industry, target market and customers
- Increase market awareness and brand recognition
- Understand POE and Manufacturer resources available and develop plan to leverage the resources
- Get ahead of the RFP process; be thoughtful and strategic in responding to RFPs
REVENUE
- Identify, develop & close $3M in new opportunities
- Negotiate with clients and vendors on behalf of POE to achieve highest GP possible
- Maintain and track NBD KPIs
- Track opportunities driven by you
RELATIONSHIP MANAGMENT
- Be an invaluable resource as a knowledge leader and solution provider
- Stay up to date with major furniture lines products, industry practices, emerging service offerings, etc. to create customer value
- Tactfully navigate difficult conversations to maintain relationships in good standing
- Balance customer’s expectations with POE resources
- Manage the teams’ response to client inquiries with impeccable follow through
- Balance customer’s expectations with POE resources
- Facilitate internal resources required to capture new business
- Leverage the selling teams in the sales process: budgets, solutions, RFP responses, etc.
COMMUNITY INVOLVEMENT
- Network extensively for leads
- Become a member and actively participate in at least one Professional Organizations
- Attend Professional Organization Events in the market
- Develop and implement initiatives that increase the visibility in the community
- Serve our community with active participation on a nonprofit board, volunteering, fundraising and amplifying their voice