What are the responsibilities and job description for the Medical Bilingual Front Desk Associate position at Podiatry Associates of Belleville?
We are looking for a professional to serve as our patients first point of contact for our Podiatry Practice. Front desk responsibilities include registering patients, making or changing appointments and providing information to patients as needed (test results,patient financial responsibility for the office visit and whatever procedure the patient will be in the office for) If you have a experience working in Medical front desk or in a busy medical practice, and patient relations, we’d like to meet you. Ultimately, you will help create a pleasant and professional experience for our patients.
Responsibilities
- Perform all check-in and check-out tasks
- Manage online and phone appointments
- Inform patients about payment methods and post payment accordingly in the patients chart and on the daily sheet.
- WELCOME and Check in patients collecting necessary information (making sure patients have signed all registration, financial and privacy forms)
- Respond to patient complaints in a timely and professional manner
- Explain and go over instructions for any product patient may purchase, when needed.
- Maintain updated records of valid insurance and updated health history
Skills
- Work experience as a Medical Administrative Assistant, Receptionist or similar role.
- Friendly Attitude and Team Player.
- FLUENT in English and Spanish a MUST.
- Comfortable Multitasking
- Professional Phone Etiquette
- Experience with EHR software
- Communicate professionally with patients in any situation
- Excellent communication and organizational skills
- College credits a plus
Job Types: Full-time, Part-time, Contract
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Flexible schedule
- Paid time off
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person
Salary : $18 - $20