What are the responsibilities and job description for the Front Desk Administrator position at Podiatry & Ankle Center of Excellence?
Front Desk Administrator
Job Type: Part-Time
Pay: Competitive, based on experience
About the Role
We are looking for a friendly, organized, and customer-focused Front Desk Administrator to be the welcoming face of our practice. In this role, you'll help create an exceptional patient experience while ensuring our front office runs smoothly.
If you enjoy helping people, staying organized, and working in a fast-paced healthcare environment, we'd love to meet you.
Responsibilities
- Greet patients, visitors, and vendors with warmth and professionalism
- Answer and direct calls using a multi-line phone system
- Schedule, confirm, and coordinate patient appointments
- Collect patient co-pays, balances, and payments accurately
- Verify patient demographic and insurance information
- Process incoming and outgoing mail, email, and correspondence
- Maintain a clean, organized, and welcoming reception area
- Perform accurate data entry and document management
- Scan, file, and prepare office documents
- Support providers and staff with administrative tasks
- Monitor and restock front office supplies
- Deliver outstanding customer service from check-in through check-out
Qualifications
- Experience in a medical office, front desk, receptionist, or administrative role preferred
- Excellent organizational and multitasking skills
- Strong verbal and written communication skills
- Professional phone etiquette
- Proficient with Google Workspace (Docs, Sheets, Drive) and Adobe Acrobat
- Comfortable learning electronic medical record (EMR) systems
- Strong computer, typing, and data entry skills
- Able to work independently and as part of a team
- Bilingual candidates are encouraged to apply
- Customer service experience is highly preferred
We're Looking For Someone Who
- Loves helping people and creating a positive patient experience
- Is friendly, professional, and dependable
- Stays organized and calm in a busy office
- Takes initiative and pays close attention to detail
- Is punctual, eager to learn, and a strong team player
Why Join Us?
You'll become an important part of a supportive team dedicated to providing outstanding patient care. This is an excellent opportunity to grow your administrative career while making a meaningful impact every day.
We look forward to meeting you!
Pay: $20.00 - $23.00 per hour
Work Location: In person
Salary : $20 - $23