Patient Coordinator (1 yr experience preferred)

OVERVIEW: Busy, multi-location ophthalmology practice seeks a Patient Coordinator to join our team. We are looking for an extremely motivated professional to perform duties such as checking patients in and out, verifying insurance, collecting copays, and scheduling appointments. Additional tasks include answering phones, scanning patient records, and other miscellaneous tasks as assigned. Candidates must be dependable, enjoy working with the public, and possess excellent communication and customer service skills. We have offices located in East Stroudsburg, Tobyhanna and Brodheadsville. The position is available in our E. Stroudsburg office, although travel between all offices is required as needed. Evening hours (until approx. 7PM) are required on rotating Mondays. There may also be occasional Saturday days in the future.

If you have excellent phone skills, are committed to compassionate patient care and work well as a team with other dedicated employees, you may qualify as a good candidate

PRIMARY DUTIES AND RESPONSIBILITIES

 Answering a high volume of incoming calls and directing calls as needed.

 Scheduling appointments for patients.

 Greeting and directing all patients within the practice.

 Obtaining patient demographic and verifying insurance information for each visit.

 Collecting copayments, deductibles, and/or previous balances, as applicable.

 Scheduling any necessary appointments after completion of patient visit.

 Serving as liaison for our patient portal

OTHER DUTIES AND RESPONSIBILITIES

 Assisting other Patient Coordinators as needed.

 Identifying and resolving patient questions and minor complaints.

 Maintaining cleanliness of waiting room.

 Other duties as assigned

EDUCATION & EXPERIENCE

 Minimum of a high school diploma or its equivalent

 Minimum 1 year experience in medical office - reception (or billing).

QUALIFICATIONS & REQUIREMENTS:

 Strong computer skills are a must.

 Strong organizational skills.

 Exceptional phone & multi-tasking skills.

 Strong verbal and written communication skills.

 Ability to work independently on assigned tasks as well as accept direction on given assignments.

 Able to work collectively with administrative and other staff

Job Type: Full-time

Pay: From $16.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)
• Healthcare: 1 year (Required)

Work Location: In person

Salary : $16