Economic Mobility Manager

Digital Employment Navigator

About Us

POAH Communities is a mission-driven organization managing over 13,000 affordable housing apartments. As part of the Preservation of Affordable Housing, Inc. family, our team of 500 professionals believes that quality housing management goes beyond providing safe, comfortable homes; it's about creating environments where residents can thrive. Our commitment to excellence in affordable housing management serves as a foundation for resident success and community empowerment.

See our employees in action and how you can contribute to the mission!

About The Role

The Economic Mobility Manager implements the agency’s mission of empowering people to move from financial instability to economic stability, to achieve greater economic mobility through the agency’s signature POWER program. The EMM utilizes client-centered and strengths-based coaching techniques to achieve this goal. They facilitate client-led outcomes in areas such as, but not limited to, financial management, workforce development, income support, and access to community economic resources. Additional responsibilities include making referrals to and from Partner Agencies, both public and private, who also have a goal of helping clients gain economically through employment, training and financial stability.

About Your Impact

The Economic Mobility Manager position will provide support to our Regional Community Impact Manager by managing various assigned the following tasks:

• Facilitate financial behavior change utilizing coaching techniques transitioning from directive counseling to a coaching relationship, assessing client readiness to move from crisis intervention to client-directed behavior change.
• Guide program participants through analyzing their financial situation including balance sheets, credit reports, etc.
• Assist and empower program participants to establish short and long-term goals
• Using a national model, engage in evidence-based best practices to help participants reach their goals.
• Share money management principles to heighten financial self-efficacy
• Ensure accurate and timely entry of participant data in databases as required throughout the program and in subsequent follow-up
• Maintain knowledge of public benefits available for participants and the various entryways to obtaining
• Create/maintain a network of referral organizations to help you assist the clients meet their goals (e.g. local housing counseling agency, utility assistance, banks, etc.)
• Work with mainstream financial institutions to understand the needs of the community so they can provide products and services that fit.
• Identifying growing employment sectors and potential employers through knowledge of regional workforce boards and American Job Centers.
• Developing relationships with employers to understand their business and the job requirements of positions they seek to fill.
• Working with employers to identify specific skills they are seeking and developing a process for residents to acquire those skills.
• Maintaining contact and dialogue with these employers and responding to their concerns.
• Working as a member of the CI team providing services to families served by sharing information, participating in team meetings, and helping to track and report progress and outcomes.
• Providing job and career coaching, follow up, and job retention services to GROW Center participants.
• Interfacing with neighborhood service providers as needed, with an emphasis on developing relationships with organizations that provide job readiness and job training services of benefit to participants.
• Assisting with organizing job fairs for neighborhood residents where new job opportunities are presented.
• Analyzing and fine tuning the recruitment and preparation process so people remain employed.
• Analyzing the data, process, and results and improving the process as necessary.
• Providing reports and data on a timely basis as needed by project partners and funders.
• Monthly documentation of job openings, neighborhood applicants, and an analysis of outcomes.
• Screen potential enrollees and complete necessary enrollment, placement and retention forms.
• Other related tasks as assigned.
  
  
  

About You

Reporting to our Regional Community Impact Manager, the successful candidate will thrive in a team oriented environment and should possess the following:

• Previous successful experience in job development, recruiting, and job retention services is highly desirable.
• 4-year degree in Business, Financial, Human Services or related field preferred but significant professional experience (five years or more) may substitute for formal education at the discretion of the hiring manager.
• Excellent working knowledge of the local business environment.
• General knowledge and understanding of the needs of a low-income working population, as well as knowledge of available community resources.
• Excellent social/interpersonal skills and writing ability commensurate with the communication and reporting requirements of the position.
• Well-organized and self-directed.
• Demonstrated proficiency with PC computer software at an intermediate level, including the Microsoft Office suite.
• Incumbent must have a valid driver’s license and reliable transportation, as this position requires regular local travel.
• Positive, knowledgeable, and responsive interpersonal skills with internal staff, referring partners, and internal/external stakeholders
• Outstanding organizational, time management, and oral and written communication skills
• Self-motivated and ability to work independently and as a team member
• Knowledge of community programs and resources
• Excellent data entry and record-keeping skills
• Experienced user of customer relationship management databases, business software, and web-based
  
  
  

Benefits At Poah Communities

POAH Communities prioritizes the wellbeing of you and your family by offering a comprehensive benefits package:

• Health & Wellness: Medical, dental, and vision insurance; wellness programming including monthly webinars and medical insurance discounts
• Financial: 401(k) with up to 4% company match; FSA options for healthcare, dependent care, and commuting; Life & AD&D insurance; free financial coaching
• Time Off: 15 days of PTO (increases with tenure), 2 personal days, and 11 paid holidays annually.
• Paid Leave: 12 weeks Parental Leave; Bereavement; Jury Duty; Voting
• Incentives: Employee referral bonus, suggestion rewards, employee recognition programming
• Professional development opportunities: tuition reimbursement, mentorship program, ongoing training and learning sessions, professional certifications
  
  
  

Our salary structure is competitive and reflects individual experience. POAH Communities embraces equal opportunity employment and values workforce diversity. For additional details, please visit our website at www.poahcommunities.com/careers.

Stay connected with POAH and POAH Communities:

Instagram

Linkedin