What are the responsibilities and job description for the Medical Administrative Assistant position at PNW Spine and Joint Physicians?
Medical Administrative AssistantPay: $21.00–$24.00 per hour
Schedule: 30–40 hours per week, based on the candidate’s preference; minimum 30 hours required.
Locations: Time will be split approximately 50/50 between:
- Portland: 1836 NE 7th Ave, Suite 206, Portland, OR 97212
- Beaverton: 1500 NW Bethany Blvd Suite 170, Beaverton, OR 97006
About the PositionPacific Northwest Spine and Joint Physicians is seeking a professional, dependable Medical Administrative Assistant to support our independent spine and musculoskeletal practice.This is an administrative position, not a clinical Medical Assistant (MA) role. The three most important qualities for success are strong organization, attention to detail, and self-direction. We are looking for someone who can prioritize tasks, follow through on responsibilities, and keep daily office operations running smoothly.Dr. Kirk Whetstone and Dr. Kasia Iwan provide non-surgical spine and joint care in a small practice focused on excellent patient care and a welcoming, supportive environment.Responsibilities
- Schedule appointments by phone and confirm appointments through our electronic medical record (EMR) messaging system.
- Process incoming referrals received by fax and email, including tracking and follow-up.
- Greet patients, collect payments, and verify insurance information.
- Answer phone calls and accurately relay messages between patients, providers, and staff.
- Communicate with referring offices and other professionals involved in patient care.
- Send medical records requests, retrieve requested records, and track outstanding requests through completion.
- Manage scanning, faxing, and quarterly case updates to attorneys.
- Monitor and order office and break room supplies.
- Assist with light office upkeep, including occasional spot vacuuming and routine exam room turnover.
- Provide general administrative support to the medical team.
Required Qualifications
- High school diploma or equivalent.
- At least one year of experience in a medical office or healthcare setting (preferred).
- Strong organizational skills and careful attention to detail.
- Ability to work independently, take initiative, and complete tasks with minimal prompting.
- Excellent communication and customer service skills.
- Ability to manage multiple priorities and follow through on outstanding tasks.
- Professional, dependable, and compassionate approach to working with patients and colleagues.
- Ability to work at both our Portland and Beaverton locations.
Preferred Qualifications
- Experience with electronic medical records.
- Basic proficiency in Microsoft Word and Excel.
- Experience with scheduling, referrals, insurance verification, or medical records.
- Spanish language skills are welcome but not required.
Benefits
- Medical and dental insurance for eligible full-time employees (define as >30 hours per week or more).
- 401(k) with employer match for eligible full-time employees.
- Vacation and paid sick leave for all staff.
- Eight paid holidays for all staff: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the Friday after Thanksgiving, Christmas Eve, and Christmas Day.
- Free on-site parking.
Pay: $21.00 - $24.00 per hour
Expected hours: 30.0 – 40.0 per week
Benefits:
- 401(k) matching
- Dental insurance
- Free parking
- Health insurance
- Paid sick time
- Paid time off
Application Question(s):
- Do you have 1 year of (medical) admin work experience?
Work Location: In person
Salary : $21 - $24