What are the responsibilities and job description for the Quality Assurance Lead position at PNC Financial Services Group?
Job Profile
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Quality Assurance Lead within PNC's Lending Technology organization, you will be based in Pittsburgh PA or Dallas TX.
PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
We are seeking a QA Assurance Lead to support the quality and reliability of our technology solutions through strong automation ‑ focused testing practices.
This role is ideal for a quality professional with a strong automation mindset, hands ‑ on Java testing experience, and proven ability to validate APIs and integrated systems within Agile delivery teams.
Key Responsibilities
Design, develop, and maintain automated test frameworks and test scripts to ensure application quality and reliability.
Perform API testing to validate data integrity, performance, and system integrations.
Write and maintain Java ‑ based test code supporting automated functional and regression testing.
Collaborate closely with developers, product owners, and other QA team members within Agile/Scrum teams.
Execute test plans, analyze results, identify defects, and track issues through resolution.
Contribute to continuous improvement of QA processes, tools, and testing strategies.
Preferred Skills & Experience
Strong experience with automation testing, including building and maintaining automated test suites.
Hands ‑ on experience with Java coding for testing purposes.
Proven experience with API testing (RESTful services, validations, and integrations).
Familiarity working within Agile development environments.
Strong analytical and problem ‑ solving skills with attention to detail.
Nice ‑ to ‑ Have Qualifications
Experience with manual testing techniques to complement automation efforts.
Exposure to enterprise ‑ scale or financial services technology environments.
Experience with test management or defect tracking tools (e.g., Jira).
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills Analytical Thinking, Controls Testing, Corporate Governance, Quality Assurance (QA), Quality Support, Software Testing, Test Case Development, Usability Testing
Competencies Accuracy and Attention to Detail, Analytical Thinking, Influencing, Process Management, Products and Services, Software Development Life Cycle, Software Quality Assurance And Testing, Technical Documentation Management
Work Experience Roles at this level typically require a university / college degree, with 3 years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education Bachelors
Certifications No Required Certification(s)
Licenses No Required License(s)
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Quality Assurance Lead within PNC's Lending Technology organization, you will be based in Pittsburgh PA or Dallas TX.
PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
We are seeking a QA Assurance Lead to support the quality and reliability of our technology solutions through strong automation ‑ focused testing practices.
This role is ideal for a quality professional with a strong automation mindset, hands ‑ on Java testing experience, and proven ability to validate APIs and integrated systems within Agile delivery teams.
Key Responsibilities
Design, develop, and maintain automated test frameworks and test scripts to ensure application quality and reliability.
Perform API testing to validate data integrity, performance, and system integrations.
Write and maintain Java ‑ based test code supporting automated functional and regression testing.
Collaborate closely with developers, product owners, and other QA team members within Agile/Scrum teams.
Execute test plans, analyze results, identify defects, and track issues through resolution.
Contribute to continuous improvement of QA processes, tools, and testing strategies.
Preferred Skills & Experience
Strong experience with automation testing, including building and maintaining automated test suites.
Hands ‑ on experience with Java coding for testing purposes.
Proven experience with API testing (RESTful services, validations, and integrations).
Familiarity working within Agile development environments.
Strong analytical and problem ‑ solving skills with attention to detail.
Nice ‑ to ‑ Have Qualifications
Experience with manual testing techniques to complement automation efforts.
Exposure to enterprise ‑ scale or financial services technology environments.
Experience with test management or defect tracking tools (e.g., Jira).
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills Analytical Thinking, Controls Testing, Corporate Governance, Quality Assurance (QA), Quality Support, Software Testing, Test Case Development, Usability Testing
Competencies Accuracy and Attention to Detail, Analytical Thinking, Influencing, Process Management, Products and Services, Software Development Life Cycle, Software Quality Assurance And Testing, Technical Documentation Management
Work Experience Roles at this level typically require a university / college degree, with 3 years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education Bachelors
Certifications No Required Certification(s)
Licenses No Required License(s)
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.