What are the responsibilities and job description for the Medical Receptionist position at PMR Healthcare?
PMR Healthcare is seeking a friendly, detail-oriented Medical Receptionist to join a private family practice clinic in Coeur d'Alene, ID. This frontline role is critical for delivering an exceptional patient experience and ensuring efficient office operations.
Position Responsibilities:
- Greeting every patient with a warm, welcoming, and engaging demeanor
- Building rapport and making patients feel comfortable and cared for
- Scheduling appointments and managing the daily flow
- Checking patients in and out with accuracy and efficiency
- Handling incoming phone calls with a positive, service-focused approach
- Completing miscellaneous paperwork and administrative tasks
- Prepping charts and ensuring information is organized and ready for clinical staff
- Supporting a smooth and patient-centered clinic experience
What we’re looking for:
- A naturally friendly, outgoing personality with strong hospitality instincts
- Someone who truly enjoys talking with patients and creating a positive first impression
- Professional, well-presented appearance suitable for a clinical environment
- Clear communication skills and the ability to stay calm and helpful under pressure
- Strong organizational skills and attention to detail
- Demonstrates a strong work ethic and reliable attendance
- Previous hospitality experience is preferred
- Previous experience with medical reception is required
- Experience with Athena EMR is highly preferred
Position Benefits:
- Competitive hourly wage
- Paid time off, six holidays per year, and sick time
- Medical, dental, vision, LTD, and STD coverage options
- Retirement plan
Get To Know PMR Healthcare
PMR Healthcare has been on the cutting edge of healthcare since 2005. As an innovative turn-key employer clinic operator; PMR is improving access to healthcare, reducing the cost of care, and improving overall recruitment/retention/engagement rates across the nation. PMR clinics offer expanded scope primary-care, comprehensive occupational care (injury treatment and testing), diagnostic testing, medication dispensation, and even specialty care services. Every clinic is uniquely designed to meet a specific client’s needs.
PMR's clinic model allows us to focus on what's really important, allowing us to improve the healthcare experience for patients and medical teams alike.
PMR Healthcare is an Equal Opportunity Employer.