Maintenance Technician

PMP is seeking a motivated, detailed, communicative, and personable professional to join our team as a Maintenance Technician at The Harland West Hollywood, CA

Who We’re Looking For

PMP is looking for energetic, passionate, personable, and detail-oriented professionals to join our growing team. The right candidate will embrace change, celebrate innovation, and have an unwavering passion for providing extraordinary customer service to our valuable clients.

Position Description:

The Maintenance Technician is responsible for performing routine, preventative, and corrective maintenance tasks at The Harland West Hollywood, a luxury residential community comprising condominiums, townhomes, penthouses, and affordable apartments. This hands-on role focuses on upholding building systems, common areas, and resident spaces to ensure safety, functionality, and aesthetic integrity in a contemporary urban environment. The Maintenance Technician will report directly to the On-Site General Manager.

Duties & Responsibilities:

• Conduct daily inspections of building systems, including mechanical, electrical, plumbing, HVAC, and structural components, to identify and address potential issues proactively.
• Respond promptly to resident maintenance requests, troubleshooting and repairing items such as appliances, fixtures, lighting, and locks while minimizing disruptions.
• Implement preventative maintenance schedules for equipment, sustainable features, and community elements to extend asset longevity and optimize performance.
• Assist in coordinating with external vendors and contractors for specialized repairs, ensuring work meets quality standards and timelines.
• Maintain accurate records of work orders, inventory levels for supplies and tools, and maintenance logs using digital tracking systems.
• Perform minor carpentry, painting, drywall repairs, and flooring maintenance to preserve the property's high-end finishes.
• Support emergency response efforts, including after-hours availability for urgent issues like leaks, power outages, or security issues.
• Ensure all maintenance activities comply with local building codes, safety regulations, and California-specific community association guidelines.
• Participate in team meetings, training sessions, and property-wide projects, such as seasonal preparations or capital improvements.
• Monitor and report on energy usage and efficiency, recommending adjustments to align with sustainable practices.
• Assist in preparing units for new residents, including inspections and touch-ups to facilitate smooth move-ins.

Required Qualifications:

• High School Diploma or equivalent; technical or vocational training in building maintenance preferred.
• 3 years of experience as a maintenance technician in residential properties, ideally within luxury condominiums or homeowner associations.
• Relevant certifications, such as EPA Universal Certification for HVAC, OSHA safety training, or equivalent trade licenses.
• Proven knowledge of mechanical, electrical, and plumbing systems, with hands-on repair experience.
• Ability to lift and carry items up to 50 lbs., climb ladders, and work in various physical conditions, including confined spaces.
• Valid driver's license and reliable transportation for on-site and occasional off-site errands.
• Strong customer service orientation, with discretion in handling resident interactions in a high-end setting.
• Proficiency in using hand and power tools, diagnostic equipment, and basic computer applications for work order management.
• Flexibility to work occasional evenings, weekends, or on-call shifts for emergencies.
• Commitment to safety protocols and a clean, organized work approach.

Knowledge, Skills & Abilities

• Excellent problem-solving skills to diagnose and resolve maintenance issues efficiently and independently.
• Strong interpersonal skills with the ability to communicate professionally with residents, team members, and vendors in a luxury context.
• Ability to prioritize tasks and manage time effectively in a fast-paced environment while maintaining attention to detail.
• Knowledge of building maintenance best practices, including sustainable technologies and modern systems in residential communities.
• Proficiency with tools, equipment, and software for maintenance tracking, such as work order systems and inventory management apps.
• Ability to interpret blueprints, schematics, and technical manuals for accurate repairs and installations.
• Strong physical stamina and manual dexterity for performing hands-on tasks safely and effectively.
• Strong attendance and reliability to support uninterrupted community operations.
• Basic financial awareness for tracking supply costs and contributing to budget-conscious maintenance decisions.
• Conflict resolution skills to address resident concerns or vendor discrepancies diplomatically.
• Familiarity with California regulations for property maintenance, fire safety, and environmental compliance.

Benefits:

• Health insurance.
• Dental insurance.
• Vision insurance.
• Life insurance.
• Paid time off (vacation, holiday, sick, birthday, community service).
• 401(k) available.