What are the responsibilities and job description for the Catering Staff position at PMI ENTERTAINMENT GROUP INC?
Department: Food & Beverage
Reports to: Catering Events Manager
DOL Status: Part-Time; Events-Based
Supervises Others: No
Exemption Status: Hourly; Non-Exempt
General Summary:
Responsibilities include, but are not limited to, assisting with set-ups, clean-ups, and general catering facilitation for the Resch Complex.
Job Duties:
- Demonstrates and embodies the PMI Entertainment Group Culture and Customer Service values.
- Responsible for assisting in the coordination, correct set-up, and implementation of catering events.
- Ensures high quality food product is delivered and served to patrons in a professional and timely manner.
- Responsible for following state and local health laws pertaining to the storage, handling, preparation and dispensing of food and beverages.
- Maintains proper image and generates positive rapport with patrons and staff.
- Makes sure all transactions are carried out in accordance with Company guidelines.
Qualifications:
Knowledge, Skills and Abilities Required:
- Requires a level of general education normally acquired in high school to interact in a professional manner with patrons and employees.
- Approximately three to six months previous food and beverage experience to gain an understanding of food preparation, sales, and customer service.
- Analytical skills needed to process cash and charge card orders.
- Interpersonal skills necessary to maintain positive customer relations with clients when gathering and exchanging information.
- Must be able to deal with patrons in a tactful and discretionary manner.
- Ability to be enthusiastic and responsive to customer needs and portrays a positive image of the company.
Other Expectations:
- Requires prolong standing for possibly an entire shift.
- Requires normal range of hearing to communicate with patrons and employees.
- Requires range of vision correctable to 20/20 to read numbers.
- Must be able to regularly climb steps.
- Ability to handle occasional high stress work levels when dealing with clients.
- Ability to lift 50 pounds.
- Ability to give, receive, and analyze information.
- Must understand people and be able to communicate effectively with them.
- Requires public contact and excellent interpersonal skills.
- Frequent exposure to crowds.
- Includes day, evening, and weekend hours. Flexible schedule.
PMI Entertainment Group is an Affirmative Action, Equal Opportunity Employer