Network of Neighbors Response Planner

Position Summary:

The Philadelphia Department of Behavioral Health and Intellectual disAbility Services’ Trauma Response and Emergency Preparedness (DBHIDS) works to plan and prepare for emergencies; responds to traumatic and overwhelming stressful circumstances, educates the public and safeguarding emergency preparedness and trauma- informed approaches, coordinates behavioral health emergency responses and long-term recovery efforts, and develops tools and identifies resources to support the overall preparedness, and resiliency to various communities in the City of Philadelphia

Candidates for this position should possess a strong desire to work in a team-oriented, fast-paced, professional public health environment. The successful candidate for this Response Planner position will be primarily responsible for assisting with growing and shaping the DBHIDS trauma response program, the Network of Neighbors. This position requires flexibility with scheduling and the ability to work beyond the standard workday and weekends. Network of Neighbors is a network of trained individuals who are called on to support communities throughout the City of Philadelphia after violent, and often traumatic incidents, and to support communities experiencing ongoing overwhelming stressful situations/circumstances. Network of Neighbors provides a safe space and facilitates structured conversations for the impacted community to discuss their reactions to the traumatic incident or ongoing stressful circumstances utilizing evidence-informed and trauma-informed approaches. The Response Planner position is also expected to support the Trauma Response and Emergency Preparedness Unit with facilitating responses to disasters or other emergency incidents that may arise. This could involve working during non-business hours for extended periods of time.

Duties and Responsibilities: 

• Participating in evidence-informed PTSM/PFA Trainings to facilitate responses to traumatic incidents and highly overwhelming and ongoing stressful situations in communities
• Gaining subject mailer expertise in the area of disaster response, trauma, and recovery
• Developing partnerships with stakeholders from local, state and federal government as well as community-based organizations. non-profit organizations and private entities
• Facilitating communication and coordination between agencies involved in an emergency response under the direction of the Director of Trauma Response and Emergency Preparedness
• Support Network staff with processing requests for assistance including the following: conducting triage & assessments with impacted community, providing technical assistance, coordinating responses, and supporting Community Trauma Responders before, during, and after each response.
• Learn and utilize Network of Neighbors data reporting (VEOCI) and assist with the collection and tracking of data.
• Travel extensively throughout Philadelphia County for meetings, responses, and training to include i.e., lifting (approximately five (5)-20 lbs.) and transporting training materials
• Collect data and outcomes for external funding and internal development.
• Assists with organizing training and conducting presentations related to the TREP and Network of Neighbors
• Assists with developing the Networks presence in the community via advertising, email list serve of community contacts, social media, attending community meetings, etc, and networking
• Cross system collaboration to ensure trauma-informed approaches and practices are implemented in identified and targeted areas
• Performing other tasks, as assigned

Skills Required: 

• Strong interpersonal skills and emotional intelligence
• Ability to listen and work with diverse communities
• Ability to work independently on projects and demonstrate initiative
• Effective oral and written communication skills
• Ability to meet deadlines and take direction from team members
• Ability to perform other tasks assigned to support the functioning of the team
• Strong organizational skills
• Ability to maintain effective working relationships and develop partnerships
• Ability to coordinate diverse groups toward a common goal
• Flexibility to handle various tasks and support team members as needed
• Ability to remain calm and present during stressful and traumatic situations
• Strong self-awareness about personal stressors and limitations
• Ability to contribute and coordinate work within a small team Proficiency with Microsoft Office software (Word, PowerPoint, Excel, Access)

Education and Experience:

• Bachelor’s Degree with at least six (6) years of experience. Master’s Degree from an accredited school in public health, social work, or a related field preferred
• Experience working within public health, social work, or human services organizations is preferred
• Familiarity with Philadelphia geographic area and working with communities is preferred Network of Neighbors Response Planner

Essential Functions: 

Ability to physically perform the duties and to work in the environmental conditions required such as maneuvering in office space, reaching file cabinets, fax and copier machines, when necessary. Must be able to sit for up to two (2) hours looking at a computer monitor and using a keyboard and mouse to perform data entry functions. Ability to travel locally via personal vehicle, public transportation and on foot between DBH)DS offices or other destinations as needed. Ability to work during non-business hours for extended periods of time; as needed, in a field environment and during disasters or emergencies.

Equal Opportunity Employment:

PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law.

Americans with Disabilities Act:

Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case by case basis in accordance with the law.