Associate Director- Community Impact

Position Summary:

The Associate Director of Community Impact (AD) is a senior leadership role in the Planning Innovation (PI) Division of Philadelphia’s Dept. of Behavioral Health & Intellectual disability Services (DBHIDS). PI includes a variety of critical community health initiatives to increase access to behavioral healthcare citywide, address behavioral health disparities, advance peer culture, and support communities impacted by trauma. The AD of Community Impact is responsible for driving programmatic excellence, strategic vision, and operational efficiency across the division of PI. This role will provide high-level oversight of programmatic operations, cross-agency collaboration, internal systems development, and division-wide reporting to ensure high quality programs and services with sustainable impact.

As a key advisor to the Chief of Innovation and Effectiveness (CIE), the AD of Community Impact will lead the development and implementation of PI’s strategic activities, demonstrate deep understanding of the division’s programs, and lead its business intelligence efforts.

The AD of Community Impact will support the CIE to ensure effective contract management, fiscal oversight, and external funding development to ensure long term viability of programs. This role demands a visionary yet pragmatic leader who can translate strategic goals into operational success while fostering a culture of wellness and continuous quality improvement.

Duties and Responsibilities:

• Assist in development and execution of PI’s strategic plan, ensuring alignment with community needs, division goals, and DBHIDS’ strategic frameworks
• Assist CIE in oversight of daily operations across the division of roughly 6 units and 75 employees with a high degree of confidentiality
• Cultivate and strengthen collaborative relationships with community partners, city agencies, and DBHIDS divisions to foster cross-sector collaboration
• Develop and implement operational systems that support high performing teams, support staff resilience, and promote a culture of innovation
• Serve as a senior representative of DBHIDS and Planning Innovation Division in the community as well as in cross-sector collaborative efforts
• Coach and supervise unit leaders to foster high performing, mission-driven team culture
• Supervise Data Team staff and collaborate with unit leaders to improve data collection, data governance, and data utilization, ensuring DBHIDS reporting in multiple venues
• Lead division-wide business intelligence strategy to promote effective service design, delivery, and continuous quality improvement
• Increase utilization of internal and external data sources to inform division and programmatic decision-making
• Prepare internal and external reports that include data analysis, program evaluation, initiative goals, accomplishments, and challenges
• Provide guidance to the CIE on addressing employee challenges and grievances through the appropriate HR portal
• Manage development and oversight of division-wide contracts, budgets, and financial planning
• Oversee external funding acquisition, grants, procurements, reinvestment funds, and reporting requirements
• Review and inform budgets of programmatic activities across PI’s units and operations
• Assign responsibilities and tasks to employees as directed by the CIE
• Participate in the hiring/onboarding process of new staff
• Special projects and other duties as assigned

Skills Required:

• Excellent verbal and written communication and interpersonal skills across diverse teams and stakeholders.
• Excellent organizational, planning, and project management skills
• Ability to work independently as a self-starter as well as lead diverse teams
• Knowledge and understanding of DBHIDS systems of care and Philadelphia’s social service ecosystem
• Strong leadership and organizational development skills
• Expertise in public health administration including program evaluation
• Expertise in administrative systems, budgeting, and contract management
• Strategic thinking with the ability to translate goals into operational success
• Proficiency in Microsoft Office Suite and data-driven decision-making tools
• High level of integrity, poise, discretion, and adaptability in complex environments
• Ability to effectively manage multiple, time-sensitive priorities

Education and Experience:

• Master’s degree in Public Administration, Social Work, Public Health, Business Administration, or a related field with 5 years in administrative leadership or operations management, preferably in a public health or human services setting.
• OR Bachelor’s degree in Public Administration, Social Work, Public Health, Business Administration, or related field with 7 years in administrative leadership or operations management, preferably in a public health or human services setting.
• OR a combination of education and experience deemed acceptable to perform the functions of the role.

Equal Opportunity Employment:

PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law.

Americans with Disabilities Act:

Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case-by-case basis in accordance with the law.