What are the responsibilities and job description for the ADMISSIONS DIRECTOR position at PMG OPCO - COLONIAL LLC?
The Admissions Coordinator plays a key role in ensuring a smooth and welcoming transition for new residents entering our long-term care facility. This position works closely with the Marketing Director to manage and coordinate all aspects of the admissions process, from initial inquiry through move-in.
Responsibilities include communicating with prospective residents and families, coordinating tours, gathering and verifying required documentation, and facilitating timely admissions in accordance with facility policies. The Admissions Coordinator serves as a primary point of contact during the onboarding process and helps create a positive first impression of our community.
This role requires flexibility in scheduling to meet the needs of prospective residents and families, including occasional evenings or weekends as needed.
Qualifications:-
High school diploma or equivalent required
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Previous experience in admissions, healthcare, customer service, or a related field preferred
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Strong interpersonal and communication skills, with the ability to build rapport with residents and families
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Proficient in basic computer applications and able to quickly learn new systems
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Excellent organizational skills and attention to detail
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Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
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Professional demeanor with a compassionate, customer-focused approach