What are the responsibilities and job description for the Jr. Salesforce Administrator Analyst position at PMG GLOBAL?
ONLY W2 NO C2C
We are currently sourcing a Jr. Salesforce Administrator Analyst for our client in Merrimack, NH.
The Expertise and Skills You Bring
- Bachelor's or equivalent.
- Salesforce.com Administrator certification required.
- Salesforce.com App Builder certification desired.
- Salesforce.com Advanced Administrator certification desired.
- If not held at start of role, additional certification(s) expected within 12-month increments per certification
- 2 Years of application support.
- Strong Communication abilities
- Active listening skills and excellent written and oral communication skills are critical for interactions with our users.
- Strong Documentation skills are required to maintain our solution knowledge base and to share step-by-step instructions with our users.
- Ability to empathize with customers and convey confidence while paying attention to detail.
- Organization and Prioritization
- Ability to multitask in a fast-paced environment.
- Ability to prioritize work based on business impact and SLAs.
- Achieve results while preserving relationships.
- Ability to troubleshoot, capture logs, and debug Salesforce solutions leveraging configuration and code.
- Ability to analyze trends and recommend improvements.
- Expertise working with Microsoft Excel functions (e.g., VLOOKUP)
- Experience with Salesforce.com or similar applications.
- Ability to understand relational databases.
- Experience with SQL.