EMS Accounts Receivable Specialist

Capstone Transportation is seeking a skilled EMS Accounts Receivable Specialist to join our team. As the EMS Accounts Receivable Specialist, your role will involve accurately coding medical procedures and diagnoses while submitting claims to insurance providers. Beyond billing for the services, this position is a full cycle accounts receivable role which requires claim management through to collections. This position offers the opportunity to expand into additional markets, supporting the company's growth across the United States.

About Us:

We're dedicated to providing reliable, safe, and compassionate transportation solutions. We pride ourselves on our commitment to excellence and customer satisfaction. As we continue to grow, we're seeking an enthusiastic and dependable individual to join our team as our EMS Accounts Receivable Specialist.

The Capstone Transportation network, which supports both Emergent ground & air services as well as non-emergent transportation services, operates in five states throughout the country. We work closely with a wide network of healthcare partners, all with the shared goal of ensuring our clients receive the highest level of care and service.

Responsibilities:

• Review medical records to ensure proper coding of procedures and diagnoses

• ICD-10 codes applied accurately to bill insurance companies

• Submit claims to insurance companies in a timely manner

• Follow up on unpaid claims and denials

• Work denials to resolution

• Work with insurance companies to obtain prior authorization for non-emergent transports and assuring follow up with LOA's, auth numbers, and proper payment

• Communicate with patients, insurance companies, and healthcare providers regarding billing issues. Must be comfortable calling patient and following up on updated insurance information, outstanding accounts, and payment plans

• Work the collections process and ensure accurate documentation prior to submission to collections.

• Posting payments accurately to accounts and assuring that the payment accounts are balanced at the end of the month.

Job Type: Full-time, Hybrid (primarily remote with occasional in-office days)

Core Values:
The ideal candidate will also actively live out our Core Values in the daily performance of the job. Our core values are:

• CUSTOMER SECOND

• ACCOUNTABILITY

• PASSION FOR LEARNING

• LOVE ONE ANOTHER

• INTELLIGENT RISK TAKING

• CELEBRATION AND

• OWNERSHIP

Qualifications:

• High school diploma or equivalent required; associate's degree in medical billing or related field preferred

• Minimum of 2 years of experience in medical billing and coding

• Strong knowledge of ICD-10 coding systems

• Full cycle Accounts Receivable experience (preferred)

• EMS billing experience (preferred)

• Excellent attention to detail and accuracy skills

• Strong communication skills, both written and verbal

Why Join Us?

• Supportive Environment: Work in a positive and supportive team environment where your contributions are valued.

• Growth Opportunities: Opportunities for career advancement within our growing company.

Benefits:

• 401(k)

• Dental insurance

• Health insurance

• Life insurance

• Paid time off

• Vision insurance

Schedule: Day shift

How to Apply: If you are a detail-oriented individual with a passion for medical billing, we encourage you to apply for this exciting opportunity. Please submit your resume and a brief cover letter.