What are the responsibilities and job description for the Medical Administrative Assistant - Part Time Somersworth NH position at PMC Medical Group, LLC?
Medical Administrative Assistant/Front Office
PMC Medical Group, NH is currently seeking full-time experienced Medical Administrative Assistants to join their busy practices.
Candidates must have strong computer skills, the ability to learn quickly and work confidently in a fast-paced medical office environment. Prior experience working in healthcare, or a pain management program is preferred but not required.
JOB REQUIREMENTS
- Greet and direct patients and visitors upon arrival
- Assist patients and visitors (in person or over the phone) with various issues including but not limited to directions, paperwork and questions
- Verify and update patient demographics and insurance information
- Collect patient payments and insurance co-payments
- Answer incoming and transferred telephone calls; place telephone calls on hold as needed
- Relay phone messages to appropriate medical staff member
- Schedule patient appointments in person or over the phone
- Balance patient payments and insurance co-payments on a daily basis
- Follow office open/close protocol
- Distribute prescriptions to patients following office protocol
- Assist in transmission of medical records to patient and/or other entities as necessary
- Distribute medical records received via mail and/or fax to appropriate staff member according to office protocol
REQUIRED QUALIFICATIONS
Education: High School Diploma or equivalent
Knowledge/Skills/Abilities: Customer service, phone skills, typing skills, familiarity with office equipment, time management skills, multi-tasking skills, effective communication, ability to handle difficult situations and work under pressure, verbal and written communication skills, ability to collaborate and communicate with management and co-workers, ability to shift focus and reset priorities.
PREFERRED QUALIFICATIONS
Education: Associate degree in health care or certificate in related field
Experience: 1-year medical office environment; experience with conducting prior medical authorizations, medical insurance and triaging phone calls preferred.
Knowledge/Skills/Abilities: Familiarity with medical terminology and addiction/recovery programs.