The Business Analyst - Underwriting supports underwriting modernization initiatives, operational excellence programs, and data-driven decision making across the organization. This role combines foundational commercial underwriting knowledge with business process analysis, reporting, and technology enablement.
The successful candidate will work closely with Underwriting, Operations, Technology, and Analytics teams to improve underwriting workflows, support Project NOVA initiatives, enhance reporting capabilities, and contribute to the implementation of new systems and tools.
This position is ideal for an underwriting professional who is interested in expanding beyond traditional underwriting responsibilities into operations, business analytics, system optimization, and digital transformation.
- Drive continuous improvement initiatives across underwriting processes, workflows, and operations.
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- Partner with underwriting leadership and cross-functional teams to identify and implement efficiency, automation, and workflow optimization opportunities.
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- Gather, document, and translate business requirements, operational procedures, and process maps to support business and technology initiatives.
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- Support underwriting transformation programs, including Project NOVA, through requirements gathering, testing, implementation, and user adoption activities.
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- Develop and maintain reporting, dashboards, and operational metrics using Power BI, Microsoft Fabric, and other data platforms.
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- Analyze underwriting performance, workflow effectiveness, and data quality to provide actionable insights and recommendations.
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- Support governance, controls, KPI development, and management reporting to improve operational consistency and decision-making.
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- Participate in the enhancement, testing, validation, and implementation of underwriting systems, tools, and technology solutions to improve business performance.
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- Demonstrate commitment to Company’s Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.
Qualifications:
- 2-5 years of commercial insurance underwriting, underwriting support, underwriting operations, or related insurance experience.
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- Demonstrated interest in analytics, operational improvement, or business process optimization.
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- Experience collaborating with multiple stakeholders and business partners.
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- Commercial underwriting experience.
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- Microsoft Fabric exposure or interest in learning modern data platforms.
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- Guidewire PolicyCenter experience.
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- Experience participating in system implementations or business transformation initiatives.
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- Knowledge of workflow mapping, process improvement, or operational metrics.
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- Commercial Auto or Workers Compensation experience.
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- Familiarity with Project NOVA initiatives or underwriting modernization efforts.
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