VP New Builds + Transitions

Recently recognized as a Best Place to Work in the hospitality industry, PM Hotel Group is a Top-15 hotel management company with a diverse portfolio that includes luxury, full and select service hotels across the country. Celebrating a culture committed to respect, teamwork and entrepreneurial spirit, at PM Hotel Group we encourage all our associates to express themselves and their talents in their own way. Our people-first mentality is a central part of our corporate DNA.

The VP of New Builds and Transitionsacts as the focal point manager for all activities related to new hotel pre-opening strategies from planning, to execution, and opening. This position monitors costs, timelines, and quality. Through phone and onsite visits, this role maintains key relationships with all interested stakeholders while executing components necessary for the opening.

Summary of Essential Job Functions

NEW BUILDS 

• On site monitoring of progress and reporting at regular intervals
• Ensure project is on schedule without compromising quality
• Monitor contractual obligations
• Assesses pre-opening budget and modify as required
• Manage costs relative to budget
• Establish staffing models and timelines to fill
• Develop and execute procedures for pre-opening management staff
• Generate and analyze weekly reports to assess areas of concern or opportunity
• Identify barriers to success and the paths to recovery
• Support the pre-opening sales and marketing activities
• Track and monitor procurement

TRANSITIONS 

• Primary responsibilities are to lead and manage the onboarding process of integrating new hotels into PM Hotel Group systems and support structure.
• Position will work extensively with VP of Operations and internal teams to orchestrate, manage and communicate the overall onboarding process and bring hotels onto PM Hotel Group systems, processes and standards successfully as strong representatives of the management company and the brand.
• Work with owners, on-site management and franchise companies, to ensure the hotel properly represents the brand and is receiving the brand support committed by the company.  Transition properties on time, on brand and with standards in place.
• You will help to continually develop and execute procedures for new builds and transitions as well as maintain tracking activities for purposes of ensuring all critical tasks are complete and submitted in a timely manner.
• Oversee the transition team, ensuring all hotels are onboarded efficiently and with the least amount of operational disruption.
• Cultivate relationships with owners and brands of all franchise properties, so that they become brand ambassadors and reflect favorably on the onboarding processes and services of PM Hotel Group and the transition teams.
• Oversee successful conversion of new hotels into the system to include integration of all operational, sales and marketing, distribution and revenue management initiatives, as required for the new hotels to operate as a PM Hotel Group managed hotel
• Work with internal partners (PIP, Operations, Food & Drink, Sales and Marketing, Systems Support, Technology, Finance, Accounting, Human Resources, Risk Management, etc.) to ensure that the transition plans are reflective of current business needs. 
• Conduct transition team orientations as new hotels are planned to come into the system.
• Educate on-site hotel teams about PM Hotel Group and brand operating standards, culture, sales and marketing initiatives, and revenue management tools.
• Foster positive hotel relationships through consistent on and off-site communication.

Salary Range: $150,000 to $175,000, incentive potential, competitive benefits, hotel discounts and more. 

Abilities Required 

• Prefer Bachelors or Master’s degree in Hotel Management or relevant field of work, or an equivalent combination of education and work related experience. 5 to 7 years of progressive work-related experience in the hotel industry with demonstrated proficiency in multiple disciplines/processes. Must have the ability to communicate in English. Demonstrated experience in organizing, planning and executing large-scale projects from conception through implementation. Possess strong relationship development/management skills. Must be able to multi-task, manage stress, and handle conflict resolution. Skill at managing within budget cost controls and resource allocation. Ability to monitor and control project timelines. Strong written and verbal communication skills to present reports defining project progress, problems, and solutions

      Key Competencies:

• Critical thinking and problem solving
• Planning and organizing
• Decision-making
• Communication skills
• Influencing and leading
• Delegation
• Team work
• Negotiation
• Conflict management
• Adaptability
• Stress tolerance

Customer Satisfaction:   

One of the keys to a positive guest experience is positive interaction with PM Hotel Group associates.  It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances.  Every PM Hotel Group associate is a guest relations ambassador, every working minute of every day. 

Work Habits: 

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance.  You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something.

Safety & Security:   

The safety and security of our guests and associates is of utmost importance to PM Hotel Group.  Every PM Hotel Group associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

NOTE: 

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties.  Furthermore, the specific examples in each section are not intended to be all-inclusive.  Rather, they represent the typical elements and criteria considered necessary to perform the job successfully.  Other job-related duties may be assigned by the associate’s supervisor. Furthermore, this description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” employment. 

Salary : $150,000 - $175,000